On arrival at Dalgair hotel we did get welcomed and taken up to our room. At no point was it mentioned that the 11am checkout which is displayed online is actually starting at 10am!!!!! as the housekeeping staff bang on your door after stamping aroung heavy foot and shouting across the corridor to her colleague.Breakfast stops at 9am and againg housekeeping staff make it clear whilst eating that 9 is the deadline so you need to eat fast if you've came down at 8.50am.Being aware now of the 10.30 on the dot scary housekeeping women I ran down to the cashline (across the road) to pay the bill. Whilst I was doing this my friend 'had time' to jump in the shower and get changed.Again the housekeeping women(short hair,should have taken her name to report to manager)must have been waiting on the dot and she put the key in the room door and to my friends horror just stood their, friend 'just out the shower'had to grab something to try and cover up.What a shame this was because the live band and bar staff are lovely but this women is a dragon!!! When I spoke to her and showed my receipt of 11am checkout she said they have been trying to say to tripadvisor and laterooms but it hasn't been changed, putting that aside her stamping, shouting, banging on the door,and barging in was totally inappropriate behaviour and very disapointing.
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- Also Known As:
- Dalgair Hotel Callander
- Dalgair House Hotel Callander, Scotland