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“It's ok but nothing special...” 3 of 5 stars
Review of Rio Grande Tex Mex Bar and Grill

Rio Grande Tex Mex Bar and Grill
9 Wolborough Street | TQ12 1JR, Newton Abbot, England
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Ranked #27 of 99 Restaurants in Newton Abbot
Cuisines: Mexican
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: New business, opened Sept 2011
Newton Abbot, United Kingdom
Contributor
17 reviews 17 reviews
5 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“It's ok but nothing special...”
3 of 5 stars Reviewed January 26, 2014 via mobile

Went here during the week. I would say the best part of the whole experience was seeing the decor. It is done out very nice and they have tried very hard to give it a real Mexican theme. The service was quite good although it was quiet so staff were not exactly rushed off their feet. As for the food we had some chicken wings for starters which could have easily come from the frozen department of a nearby supermarket. They were very poor to be honest. I then had a burger for main and the wife had a wrap. You cannot fault portion sizes at this place but again when it came down quality it very much loses points. When you compare it to other similar themed restaurants ie Nandos etc this one still has a long way to go. However I have been to and had a lot worse. Not bad overall so 6/10 I would say.

  • Visited January 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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126 reviews from our community

Visitor rating
    59
    26
    23
    12
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chudleigh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Very disappointed”
2 of 5 stars Reviewed January 8, 2014

We have enjoyed many meals with family and friends at this restaurant and all were generally good. So with this in mind, we booked the function room for our staff xmas party. Prior to booking we checked that the restaurant could cope with our numbers, our entertainers and that there would be adequate staffing levels to ensure that the "drinks flowed well and continuously all evening" -we were assured that this would not be a problem.

However, when I arrived (20 minutes prior to everyone else to set out place names) the function room was in darkness, no tables were out and no staff around. I went downstairs to enquire if they had forgotten us only to be told that they were busy and hadn't had time to get the room ready!

I quickly pulled tables and chairs out, laid the tables with glasses - many of which I had to clean first, laid xmas crackers etc etc. I also ran up and down the stairs getting bottles of wine, wine coolers, jugs of water etc. we ended up with one member of staff who worked tirelessly throughout the evening serving drinks and waiting at the tables, I did a lot of the clearing and general waitressing myself to help him.

The food was not of the usual standard and the portions half the usual size. Would I recommend this restaurant? For a meal with up to four others, yes, for a large group or function, definitely no, go elsewhere!

  • Visited December 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Abbot
Top Contributor
78 reviews 78 reviews
28 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
36 helpful votes 36 helpful votes
“A warm welcome even if you only want coffee.”
3 of 5 stars Reviewed December 6, 2013

The food looked pretty good, but we had just popped in on a cold day to enjoy coffee. We were still very welcome & found a good range of ordinary & speciality coffees without all the waiting in some of the High Street coffee bars. After ordering, the coffees were brought to our table & service was with a smile. I will certainly visit again & try a meal.

Visited December 2013
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Devon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent service......”
5 of 5 stars Reviewed November 25, 2013

Just two of us for a birthday meal - The staff were extremely friendly and attentive - wine was brought to the table, yes, we did wait a little for our meals but they were obviously freshly cooked and really tasty (recommend the pulled pork fajitas). We were offered complimentary shots after our meal and have to say I really enjoyed the evening.

  • Visited November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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England, United Kingdom
Senior Contributor
37 reviews 37 reviews
22 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“Great food, unattentive service”
3 of 5 stars Reviewed November 21, 2013

Really lovely food and came in interesting presentation with a cute little tub for our tortilla wraps. It's a bit of a shame the staff are hodden all the time, we had to eventually go upto the counter and get our bill where we waited about 10minutes for someone to appear.

Its a number one rule to always have a member of staff avaliable

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