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“Excellent service and fabulous food” 5 of 5 stars
Review of Revolutions Restaurant and Grill

Revolutions Restaurant and Grill
66 New Road, Chippenham SN15 1ES, England (Formerly Revolutions Cafe Bar and Restaurant)
+44 1249 447500
Website
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Ranked #30 of 90 Restaurants in Chippenham
Price range: $9 - $31
Cuisines: English, Contemporary, Bistro, Grill
More restaurant details
Restaurant details
Good for: Romance, Large groups, Local cuisine, Special occasions, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: Revolutions Restaurant and Grill is situated in the heart of Chippenham, opposite a Taxi rank and close to both the Bus and Railway Stations. Great for Brunch, Lunch and Dinner
Derby, United Kingdom
Contributor
18 reviews 18 reviews
11 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Excellent service and fabulous food”
5 of 5 stars Reviewed February 1, 2013 via mobile

Taken here for a treat and what a treat it was. The staff were excellent and courteous and the food arrived promptly. Good choice on menu and each of us was delighted with our selection. The number of people in the place was testament to the quality. Fab food and very good house wine. Would definitely like a return visit! Can recommend wholeheartedly.

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sewebb, Owner at Revolutions Restaurant and Grill, responded to this review, February 6, 2013
Many thanks for the kind words, as usual, everyone was very happy to read an appreciative and constructive post.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

Visitor rating
    80
    50
    24
    7
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first
Wiltshire, England
Contributor
13 reviews 13 reviews
7 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Excellent”
5 of 5 stars Reviewed January 24, 2013 via mobile

Fab food-very reasonable prices and very good service-would thoroughly recommend this restaurant to anyone-the chocolate cake with clotted cream is to die for! Chicken and pork mains were excellent and the goats cheese starters were scrummy! Free bottle of wine which was lovely-staff very attentive even though it was busy, would definitely return.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sewebb, Owner at Revolutions Restaurant and Grill, responded to this review, January 26, 2013
Many thanks for taking the time to write on hear. So pleased you enjoyed it; Pat is undoubtedly the king of cakes in the town, in the 10 years he had been with us there has never been a duff one yet! Look forward to seeing you again.
ps I read it to the guys when we were waiting for a full Friday night service and they were really happy; sure it made the evening so just that little bit bettter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chippenham, United Kingdom
Contributor
15 reviews 15 reviews
6 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“eating out”
5 of 5 stars Reviewed January 23, 2013

This is a bistro bar open all day. They cook food fresh for you. The emphasis is on local food and blackboard tells you where main ingredients come from. Lovely daily specials. Excellent for lunch, good idea to book if a few of you. Would like larger cups of coffee though. also does coffee and cake. Cookery books to browse through to further tickle your taste buds.
Not a buzzing cocktail venue. Been here several times,for lunch and dinner, always had good food and service.

  • Visited December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sewebb, Owner at Revolutions Restaurant and Grill, responded to this review, January 24, 2013
Many thanks for your measured views. We do a large coffee and even a Mug if that helps. Good to know you like the recipe books, we are always happy to put your favourite recipe on the menu as we have done for a guy called 'Jezz'
Look forward to seeing you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chippenham
1 review
1 helpful vote 1 helpful vote
“Consistently very good x”
5 of 5 stars Reviewed January 22, 2013

I have eaten here many times and always found the food fantastic. I usually visit with friends and family but on my last visit took my two young children. The staff were incredibly helpful with everything and the lunchtime deal is a bargain.

  • Visited January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sewebb, Owner at Revolutions Restaurant and Grill, responded to this review, January 24, 2013
Many thanks for this, I remember the lunch you came is as, if I am correct, you were one of the first to try the 'Jezz' burger; a veggie recipe sent by a customer. Look forward to seeing you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calne, United Kingdom
Senior Contributor
45 reviews 45 reviews
30 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Such a pity!”
1 of 5 stars Reviewed January 21, 2013

Given the other reviews, and the management response to my previous review, I decided to give it another go and genuinely went with an open mind as it would be such a convenient place to visit for my family. I also acknowledged that we may have just gone on a bad day last time.

Unfortunately, this visit did not change my mind. The main meal was average and the staff are neither helpful nor friendly.

Whilst I understand it may not be nice to receive less than flattering reviews, this really needs sorting out as my Husband and I both felt the food was OK, but the service appalling. Staff walk past you despite numerous requests for water etc and even when paying, we felt we were in the way of whatever they felt was more important.

Had the food been as delicious as the management insist, and the service been customer focused and less frustrating, I would have been over the moon, and happy to state it in a review!

Given the number of similar comments, perhaps this really isn't about us, but about staff attitude. Perhaps this time, should you post a response, you could address all the main points about service and not write inaccurate comments based on an email from a pretend customer I received.

Final thoughts - You could have a really fantastic restaurant given the location etc, if only the service were there and it didn't feel like customers are invading your space all the time. I really don't understand why it is so hard for the staff to understand and display basic good customer service skills. Why would anyone work in/own a restaurant, then treat customers like they really aren't interested and make excuses all the time? It's beyond me!

  • Visited November 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sewebb, Owner at Revolutions Restaurant and Grill, responded to this review, January 22, 2013
My God woman, what is the matter with you. If this experience was also that bad why wait two months to write on Tripadvisor as this seems to be one of your hobbies. Visit our daily blog page on Facebook to see the rest of the response
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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