My family and I went to the Daffodils & Easter Egg Hunt at Chippenham Hall Park on Easter Sunday. This is an account of the day.
'Upon entry to the park we were charged £18, this being £15 for 3 Adults and a £3 ticket for the Children's Easter Egg Hunt. The children had to hunt for coloured 'rabbits', red, yellow & blue. When one of each colour had been found you'd 'earned' an Easter Egg.
Once in the park the hunt for the 'rabbits' began and when they were all collected, we had a walk round the gardens (which were, quite frankly, very disappointing primarily due to the scarcity of daffodils), then excitedly headed to the Tea Rooms to collect the Easter egg.
When we arrived at the Tea Room we saw a table with a young lad in attendance who was collecting the 'rabbits' from the hunt. Imagine the disappointment on the face of our Grandson when he was told by this young lad that there were no Easter eggs left and was then literally thrown a less than Easter like bag of Wispa chocolates.
How did all this happen? If this event had been properly organised there would have been an equal number of eggs as egg hunt tickets. When you run out of eggs you stop selling egg hunt tickets. If you run out of eggs and substitute them with something else you tell people when they before they buy their tickets. It's that simple. And if the idea of putting a young lad at the table to tell people that there were no eggs left was to 'soften the blow' then I'm afraid you failed miserably. Not only did he throw the chocolates across the table he was also rude.
We were not the only ones to feel this way, there were many others. To make matters worse over 2 hours after we bought our 'hunt' ticket people were still entering the park and being charged £3 for an Easter Egg Hunt but, in the time we stood listening, were not being told there the Easter Eggs had run out and substituted for something else.
I emailed these concerns as soon as I returned home but after 6 working days with no reply I phoned and basically got nowhere so I've decided to put finger to keyboard and leave this review.
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