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“Very comfortable” 4 of 5 stars
Review of Premier Inn Christchurch West

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Premier Inn Christchurch West
Barrack Road, Christchurch BH23 2BN, England   |  
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Rooms from £55
Ranked #9 of 10 Hotels in Christchurch
Malterdingen, Germany
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very comfortable”
4 of 5 stars Reviewed June 21, 2014

First time in a Premier Inn since the new adverts and I must say, I am quite impressed. Beds very comfortable. Everything looked clean and fresh, the fan helped to circulate the air and a little note apologised for the lack of proper AC. We didn't plan to have breakfast at Table Table next door, because of an early appointment, but in the end we returned after the meeting for a late one. It was fresh and ok, sausage a bit cheap and they forgot the coffee I ordered. Friendly staff in both places.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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172 reviews from our community

Traveler rating
    57
    68
    33
    10
    4
See reviews for
48
61
11
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
UK
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2014

My family and I stayed here for 2 nights last weekend for a family wedding and it was lovely. Quiet, comfy and great value for money. Staff were friendly also. They had even put a fan in the room as it was warm outside and this was lovely. Would def recommend.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
1 review
1 of 5 stars Reviewed June 16, 2014

Me and the girlfriend travelled from bedfordshire to Christchurch just for the one night. As weve stayed in premier inns before we thought we would stay in one again, but the one we wanted to stay in (Bournemouth Central) we could not get a room so we tried this one! The woman on reception was lovely but in our room it was terrible, the pillows, sheets were marked. The glasses and mugs weren't clean and the kettle leaked. The shower was rubbish, the toilet was not clean and the towels were dirty and not folded. The room was very old looking and run down, I will never stay in this premier inn again!

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Christchurch West, responded to this review, June 20, 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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Stourbridge, United Kingdom
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 2, 2014

Never mind the TV adverts, I never seem to find a £29.50 room. Did not at this one. Good clean well presented hotel, plenty of free parking. Expensive breakfasts for a budget chain with the smallest sausage ever seen!
Ask for a room not facing main road to avoid traffic noise.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
126 reviews 126 reviews
57 hotel reviews
Reviews in 79 cities Reviews in 79 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed May 24, 2014

This is now the 3rd or 4th time that I've stayed at this place, mainly because it's central, easy to park and because it's always clean and tidy. This time was no different. As I arrived, I was informed that all the rooms now had new hard mattresses {as per the group's refurbishing programme} which I have to admit are a little too hard for my liking {my back didn't like it much either..}
The bathroom was clean, as was the room but I wonder why on earth Premier Inn have made the decision to take out all the telephones ?? I cannot see the point in this - what if you wanted to get in touch with a person in another room? Or if you had a dire emergency during the night.?

Staff were helpful and friendly

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 21, 2014

Nice hotel typical Premier Inn, stay in a lot due to business so know what to expect, clean, basic and comfy but no aircon in rooms at this venue. given a fan but it was noisy
Only issue with this hotel is that as I arrived at about 3.15 the car park was full with parents picking up children so I couldn't park near to the reception and I had a lot of work files to take into room so had to move car after they had gone.
Only crumble about Premier Inn all round, is they only have 30min free WIFI, I need it for uploading work,so I have to tether from phone or find a restaurant that has the Cloud.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil_Ballingall, Manager at Premier Inn Christchurch West, responded to this review, May 22, 2014
Thank you for reviewing your stay at Christchurch West Premier Inn,
The staff and myself are very glad you enjoyed your stay.
And we hope to see you again in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uxbridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

Stayed at this hotel for one night with family. Staff were really friendly and very helpful. If your going to stay in Christchurch this is a good hotel to stay at. One side of the hotel is a bit noisy in the day but overall a good nights rest was had by all.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil_Ballingall, Manager at Premier Inn Christchurch West, responded to this review, May 2, 2014
Thank you for your comments regarding your stay at Christchurch West Premier Inn
The team and myself are very glad you have enjoyed your stay and we look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Christchurch West

Address: Barrack Road, Christchurch BH23 2BN, England
Phone Number:
Location: United Kingdom > England > Dorset > Christchurch
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #9 of 10 Hotels in Christchurch
Price Range (Based on Average Rates): $
Number of rooms: 41
Reservation Options:
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Also Known As:
Premier Inn Christchurch West Hotel Christchurch
Premier Inn Christchurch West Dorset

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