Not long after change of owners - our first visit to refurb'd 'ex- Avon Beach café' we waited ages to be served and with few other people in there - just had drinks as not impressed with menu, ie 'Fish finger sarnies' !!! We were going to give it another 2 mins and go but we were then attended to. I must say the waitress was genuinely very friendly/pleasant when we were finally seen.
Gave it a few months to improve - 2nd visit much the same.
Many more months and thought we'd give it another go today - Big mistake, we walked out, as did another couple. We were told where to sit and then became invisible. Looking around, some staff clearly out of their depth, again at a not particularly busy time. Got looked at several times then staff walked off!!! The only-entrance ramp was almost blocked with motor/bike, car, van, temporarily redundant A-board and we had to squeeze through a tight gap, which caused an elderly group some grief.
So sad, as we spent so much time and so many happy hours at the old Avon Beach café with friends and family. What was wrong with queuing for your food/drink and then going to your table? - so much quicker and hassle-free [and was cheaper and value for money]. Won't be going again until we hear it has improved - get your act together.
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