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“A very pleasent stay” 5 of 5 stars
Review of Avon Causeway Hotel

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Avon Causeway Hotel
4.0 of 5 Small Hotel   |   Hurn, Christchurch BH23 6AS, England   |  
Hotel amenities
Ranked #14 of 30 Christchurch B&B and Inns
Leamington Spa
Top Contributor
57 reviews 57 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
“A very pleasent stay”
5 of 5 stars Reviewed April 29, 2012

Greeting by staff was very efficient and the room was very clean and presentable, Good modern ensuite and excellent tea & coffee facilities. The bed was very comfortable. Breakfast in the train carriage was served up nice and hot and the staff quick to serve. Set in lovely surroundings and large car park.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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120 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 23, 2012

We stayed about 4 years ago at this hotel and liked it, so decided to return this year for a relaxing long weekend. Unfortunately the hotel seems to have let its standards drop somewhat during that time. On arrival in our room, we discovered that the TV only had BBC channels and no others. We pointed this out in the evening and had difficulty explaining the problem. We were told that hey would have to get someone in from Bristol (!) to fix it. When we asked if the other rooms had the same problem he shrugged his shoulders. I suspect that he didnt check and by the time we booked out on Sunday nothing had changed - we still only had BBC
(we arrived Friday early PM).

The hotel seems to be lacking character and is now very quiet. We did try the restaurant and was one of only about 4 couples eating there (on a Saturday night) and the bar was quiet too, but this may have something to do with a very large, old farmer type who was extremely loud and used continual bad language all evening. He was clearly a regular and was there on both evenings. I can imagine that this would put a lot of people off using the restaurant and bar. Its not pleasant trying to have a conversation with your partner whilst someone is shouting out bad language all evening very loudly.

The breakfasts were OK, but service was a little slow and rather surprisingly no baked beans
despite it being shown on the breakfast menu

All in all it was an OK stay but would not now recommend this hotel, whereas on our previous visit it was an extremely pleasant stay.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2012

I stayed at the Avon causeway with my wife on a Friday night prior to a wedding in Poole.
We were looking for something cheap and paid £52 for a double room with Breakfast.
I wasn't expecting much for my money and the hotel does have a few drawbacks, it is very close to the busy A338 so you will hear some road noise, the location is also quite isolated, its ideal if you have a car and want a base for exploring the local area but there's not much in the way of other Pubs or night life nearby.

The Room was a bit small with an en-suite shower and Loo, it was clean although (as in most hotels) there were signs of black mold in the shower but not enough for me to worry about or complain about. The bed was a bit soft for me but was still comfy and I had no problems getting to sleep.

If it sounds bad so far please don't be put off, I am being very critical, I've stayed in much more expensive 4* hotels that have been far worst.

The Tea and coffee making facilities are amongst the best I have ever had (including 5* hotels) There is 'proper' filter coffee as well as a large selection of twinnings teas as well as some very tasty biscuits.
The shower gels and shampoos are also very good and better than most and the shower was very powerful and the temperature easily controllable not like some hotels where you get a dribble that varies from scalding hot to freezing cold (one of my pet hates).

The breakfast is incredibly good, I had very good quality meaty sausages and bacon (which I believe are sourced locally) and a perfect poached egg all of which were delicious.

We ate in the restaurant which serves usual pub food at a reasonable price, I had a Steak which was perfectly cooked as ordered and my wife had fish and chips which she also really enjoyed. The total price for 3 pints of Wadworths 6X and 3 glasses of wine together with a starter and the two main courses came to about £50 which I thought very good value considering the quality of the food.
The atmosphere in the pub was very relaxed, the staff were very friendly and children seem welcome (we left ours at home), there is also a play area at the rear.

This is a good hotel, the staff work very hard and the service is okay but I think they were a bit stretched at times leading to delays.

For £52 I would say this is the best value hotel I've ever stayed in and would definitely recommend it to anyone. We are making plans to comeback later in the year with our children as we think they would love the train carriage and it is ideal as a base for exploring the New Forest, Bournemouth, Christchurch and Poole.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2012 via mobile

I stayed here for two nights on my own. The room was nice if basic, hanging space rather than a wardrobe. Dinner in the pub was very good as was the service. They do a children's menu too. Breakfast was served in the original train carriage, very 1920s. I expected Hercule Poirot to arrive any minute. The carriage was a little tatty with peeling plaster and broken light fixtures, but it had enough character to overcome these little things amazing leaded light windows

For breakfast there was fresh juice, fruit and cereal followed by the full English breakfast.

The location was great, good access to A31 for Bournemouth at one end and Ringwood and the New Forest at the other.

Stayed April 2012
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London, United Kingdom
Top Contributor
174 reviews 174 reviews
37 hotel reviews
Reviews in 50 cities Reviews in 50 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 29, 2012

Stayed here for two nights - booked on line £117.00 including breakfast. When we arrived we decided to eat in the pub (lovely garden to the rear). The M27 runs by the back of the hotel. One of us had the carvery which was very tasty. One ordered the soup - which was totally tasteless (this was a first!) Informed a staff member and asked him to go and taste the soup. I think he must of thought we were joking as he didn't come back. So after 25 minutes we mentioned it to him again and he was going to speak with the chef. After another 5 minutes we got totally bored and returned it to the bar and requested a cheese baked potato. Which turned out to be over cooked with a minimal about of cheese (portion for a child).

Our room 8 side of the hotel looking out to the front , average size - small shower room, bathroom products. The room was fine until we had been in there a few hours - there was an intermittent constant noise (from pipes,heating?). You can hear all of the bathroom fans throughout the floor and the hand dryers from the toilets in the pub underneath the room. We asked a member of staff to investigate (as is typical the noise ceased when he came to listen) we asked him for a mobile number - so we could call him. He was not forth coming!

The hospitality tray is better than some higher rated hotels!!

We requested to move rooms none available. We moved to room 6 the next day - which looks over the garden.

Breakfast is served on the train carriage (novel idea!) Breakfast is more than adequate and the hotel has received an award last march. The servise was a little ad hoc as only one member of staff was serving (this was the same member of staff who we discussed the noise in room 8). This very pleasant young man informed guests he had a hearing impairment. Guest where getting a little irritated and impatient - did feel sorry for him! However, he keep his cool and when guest realised they became more sympathetic and less impatient.

The train carriage could do with a good spring clean and tidy up (put surplus table cloths and cutlery away). Both toilets had broken glass in the hand basins - although you could see guests were not expected to use them. There were children running about (so the doors should have been locked.

The front of the hotel is let down by cigarette buts all over the ground. I know this is difficult when the pub side is busy (but these could have been swept up at the end of the day).

The manager Ibo was most apologetic and offered us a free evening meal (which was most appreciated)!!

This meal was much better ham, eggs and chips - Cajun chicken.

This hotel has all the right components but at the moment does not all quite fit.

There definitely a case for more staff!!

If you want a hotel with a nice setting and not to bothered about road traffic, pipes, heating noise, and reasonably priced close to lots of local attractions try this hotel.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Bransgore, United Kingdom
Top Contributor
137 reviews 137 reviews
37 hotel reviews
Reviews in 56 cities Reviews in 56 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 18, 2012

Was invited out for lunch today and as we had no booking were not sure if we would get in anywhere. Tried the Avon to find they were fully booked but a very helpful person at the Hotel said they could seat us in the bar if acceptable and had a good carvery lunch and nice glass of wine. Very pleasant staff who were all very helpful. Only one little complaint the glasses need to be replaced as smeared from dish washer but all in all good experience.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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Poole, United Kingdom
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 29, 2012

28 people went for a surprise birthday party for friends of ours and we were directed to the Pullman carriage at the side of the hotel after we had paid our £32.95 each for the evening meal and entertainment that we had pre ordered through our host.We had two long tables which each contained 14 guests. We had one waitress for the night and two guys who were performing for the mystery night. When the first course was served the two guys served with the waitress and on the far table we were one starter missing. They offered an alternative. On the main course we were again one main meal short, they did eventually bring a meal out but the vegetables had been served seperately and were cold. On the last course we had 3 missing, they would only offer two alternatives and the manager did come out and talk to us but blamed our party for taking the wrong food when bought to the table. I have no complaints to the quality or quantity of the food but the poor waitress was run off her feet and was only able to get all the meals out with the help of the two guys, who were nothing to do with the hotel staffing. The night was a success in all but the service was very poor, this has no reflection on the staff left to deal with the serving of our meals though.

  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Service
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Additional Information about Avon Causeway Hotel

Address: Hurn, Christchurch BH23 6AS, England
Location: United Kingdom > England > Dorset > Christchurch
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #14 of 30 B&Bs / Inns in Christchurch
Price Range (Based on Average Rates): $
Hotel Class:4 star — Avon Causeway Hotel 4*
Number of rooms: 12
Official Description (provided by the hotel):
As a modern pub with accommodation The Avon Causeway provides an ideal stopover or base from which to explore the stunning Dorset countryside. Located in the small village of Hurn, The Avon Causeway has 12 rooms of varying types including twins, double and family rooms. As you'd expect the pub downstairs offers a public bar with a selection of award winning ales from Wadworth Brewery, a decent selection of wines & premium spirits and a range of continental lagers. Dining is available throughout with a range of seasonal British staples through to Italian Stone baked pizza and of course a selection of naughty puds to finish. Only 1.5 Miles from Bournemouth airport making The Avon Causeway the place to stay, dine & drink before your flight. We look forward to welcoming you. ... more   less 
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Also Known As:
Avon Causeway Hotel Christchurch, Dorset

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