Stayed 12 May after taking sixteen year old son and friend to Twickenham to watch rugby thought we would spoil ourselves with nice overnight stay having travelled down from Chester. What can I say apart from do not go! room 107 next to fridge generators asked to be moved as wall and floor were vibrating only had single room left so husband stayed in 107 and I took single more on that later...... Went for dinner at 8pm came away at 11pm service was so slow had to ask for wine twice, soup like dishwater, crusty skin on tartare sauce, bread before starter and then not offered any more until half way through main course!! what was the point of that! Dessert was inedible and disgusting heated up in the microwave. Restaurant manager asked my husband if he had enjoyed his meal to which he replied "I have had better" and listed all the faults, manager suggested we might "like a drink on him" we refused.
Large party in "Great Hall" they had visit from a stage act dressed as SAS men complete with guns and screams and shouting - nice when you are trying to enjoy a nice quite dinner.
And so to bed ha ha by the time I got to my single room (128) the party was in full swing, complained about noise to be told "sorry madam party on until 2pm". Back to room 107 which by comparison seemed quieter until 4.45 when gave up and went back to single room, room was cold could not do window up as catch was broken and due to the fact that it was straight out onto a flat roof had to wake husband to come and see if he could shut it, which he did with a pair of scissors! just got to sleep and was awoken by loud thump on investigation fire escape information had been stuck on the back of the door with glue and had slid to floor! this hotel really is a joke.
Only good thing I can say is breakfast was good lots of selection and a good english cooked breakfast.
On check out told the receptionist (trainee manager) to take off 12% service charge as the waiting staff were so slow. He did not even ask if everything else was OK, well it was not OK would never stay in another Macdonald hotel again....
- Also Known As:
- Savill Court Hotel Egham
- Savill Court Hotel
- Savill Court Hotel And Spa
- Savill Court Egham
- Hotel Savill Court
- Court Hotel Savill
- Savill Court Hotel & Spa Egham, Surrey, UK
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