Stayed here for 3 nights. Visiting family who live nearby. Staff extremely helpful, polite and welcoming. Arrived just before lunchtime and lady on reception couldnt do enough to check us in early. Was mums birthday the next day and she was presented with a lovely card and chocolates off the hotel staff which was a lovely surprise. Went out of there way to help with anything you asked for including changing menus to suit different needs. Hotel spotlessly clean. Beds very comfy and rooms very big which is great when you have children with you. The staff made sure we were not placed next to rooms with groups in as hotel full due to races being on. Couldnt do enough for us and would definately recommend this hotel and will be coming again. Bus stop opposite hotel and is ten minutes to city centre. Overall a brilliant weekend.