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“Great service” 5 of 5 stars
Review of Premier Inn Grantham

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Premier Inn Grantham
A1 / A607 Junction, Harlaxton Road, Grantham NG31 7UA, England   |  
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Rooms from £54
Ranked #1 of 8 Hotels in Grantham
Newcastle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great service”
5 of 5 stars Reviewed February 14, 2014

Spent one night here on bed and breakfast basis but booked into restaurant for evening meal. Carvery was on special offer which was mediocre, however service throughout the hotel was first class. Staff worked extremely hard to ensure a pleasant stay. Room overlooking golf course was very spacious with beautiful furnishings. Would definately stay here again.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Premier Inn Grantham, responded to this review, March 8, 2014
We are happy you are pleased with the service we provide here at Grantham. We aim to make all our guests feel welcome and are glad this came across.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

Traveler rating
    187
    107
    30
    9
    3
See reviews for
108
114
16
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Any
English first
England
Top Contributor
82 reviews 82 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed February 14, 2014

Just needed somewhere to rest our head on the way for a shopping trip , perfect for us, friendly staff on arrival, again, very welcoming staff when we went to eat next door, very surprised at high level of service - will definitely visit when we are back again in August.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Premier Inn Grantham, responded to this review, March 8, 2014
We are glad you enjoyed your stay with us and look forward to seeing you again in August.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 11, 2014

I stayed here for 3 nights while attending a weekend event at the Ramada.
Why? because it has much better adaptations and well trained staff.

Automatic doors to reception, no ridges in doorways, bedroom doors are easy to navigate and the wetroom bathroom well designed. (The only thing I would add is a second basin, but for a budget hotel this is excellent.)

And the staff are friendly and helpful without being pushy. Just the right level of questions and help.

The breakfast menu is good, and I like the option of paying less for a continental breakfast.
And again, the staff helped just enough without overwhelming me, or ignoring me.

Room Tip: There are two ground floor bathrooms with wetrooms if you need this. The only difficult door is the...
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Premier Inn Grantham, responded to this review, March 8, 2014
We are glad you found the hotel well adapted to suit your needs and that you found the staff welcoming and helpful. We hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 9, 2014

was here in september 2013 and Just returned for another 4 night stay at this lovely premier inn. Location great ,10 mins from grantham itself costs about £4 in taxi, Staff friendly and always on hand to help if you need anything. we had Room 38 again which was at the rear of property on first floor. Was lovely and quiet away from carpark and Brewers fayre restraunt/pub which was also on site.
Rooms lovely and warm comfy clean, Plenty of pillows ( only thing i could fault was we had a two year old who doesnt stay still in bed) Premier inns provide irons ironing board, bath mats etc but no childs bed rail if needed or a toilet seat ) may i suggest this is available if needed please? and also hotwater and bathroom door not child proof! Old style tv but you could still watch it. i think they are upgrading them slowly. Restraunt next door staff friendly food is lovely ( breakfasts well worth having pay for adult child under 16 free) eat all you want!! also free childs play area in the pub. ideal for little ones even though it is bombarded by older kids!! ( no control from some parents!!) We had a wedding at the Guild hall I forgot my camera on the reception seat while waiting for a taxi and i left it there. I rang back to hotel and they were brill They found it and sent it down to me in a taxi. Again a lovely stay anf thank you x

Room Tip: Try and book room to rear of Hotel
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Premier Inn Grantham, responded to this review, March 8, 2014
We are glad you are continuing to stay with us and look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grantham, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2014

i only stayed the one night at Premier Inn due to a working visit. when i arrived the 2 lady's on reception were extremely welcoming and polite. they informed me of all the information i needed to no regarding check out and where to have breakfast. the room was very clean and comfy. overall a very nice stay.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Premier Inn Grantham, responded to this review, March 8, 2014
We are glad you found the staff here at Grantham welcoming and enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed January 27, 2014

Great value for money budget hotel, although located on a main road no noise can be heard. Lovely big family room wiith nice bathroom with shower & bath for kids! Has a restraunt attatched wich serves your average pub food, we went on a thursday & they had a curry night buffet but you could still order from main menu. Only fault was TV, quite small box TV compared to other premier inns iv stayed on that have flat screens! Other than this was great value for money for what we needed it for.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Premier Inn Grantham, responded to this review, March 8, 2014
We now have flat screens in all our rooms since you stayed with us. We are glad you found the hotel good value for money and look forward to welcoming you and your family back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenterden, United Kingdom
1 review
1 of 5 stars Reviewed January 6, 2014

The worst experience I've ever had in a hotel.
The bed collapsed while we were sitting on it! We were lucky not to be injured.
The room looked tired and there was not enough seating.
TV in the room was old with a distorted picture.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Grantham, responded to this review, January 10, 2014
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Please email your booking details to talktous@premierinn.com so we can investigate further. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Grantham

Address: A1 / A607 Junction, Harlaxton Road, Grantham NG31 7UA, England
Phone Number:
Location: United Kingdom > England > Lincolnshire > Grantham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Grantham
Price Range (Based on Average Rates): $
Number of rooms: 95
Reservation Options:
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Also Known As:
Premier Inn Grantham Hotel Grantham

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