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“Clean, spacious but basic of course” 4 of 5 stars
Review of Premier Inn Halifax Town Centre

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Premier Inn Halifax Town Centre
Broad Street Plaza, Halifax HX1 1YA, England   |  
Hotel amenities
Ranked #2 of 11 hotels in Halifax
Worthing, United Kingdom
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
“Clean, spacious but basic of course”
4 of 5 stars Reviewed March 10, 2013

Good location, let down only by difficult parking - far too easy to park in restricted bays. No food, of course, unless you count the entirely plastic-looking breakfast. Room very clean, big (family room) and quiet. Excellent value for money

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this review, March 18, 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay. We look forward to seeing you again. Kind regards, Andrea Heron
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230 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Manchester
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 28, 2013

I have honestly never been to a hotel where the staff were as polite and conscientious. The little things are what make customer service count and from the reception staff asking how you are and wishing you a nice day to the cleaners also asking after you. The whole staff were a credit and most were young kids ( to an old fogey like me) and to see these manners was just great. We had a great stay, my two young kids loved it and we have been to about 20 premier inns and this was our favourite. Their is a beefeater next door with an open kitchen and the food is great and the staff brilliant again. The premier inn is located 2 minutes from the town centre and even better there is a cinema, weatherspoons ( with a great view of the city) nandos, Mexican, Chinese, harvester, TGIF Fridays and pizza express. You literally don't have to move 100 yards for a meal and entertainment and halifax town centre is great, quaint and interesting a are the museums especially bankfield house.

Go here, you will not be disappointed.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this review, March 1, 2013
Thank you so much for your kind compliments about the team here at Halifax Town Centre Premier Inn. The team always like to see that we are meeting the standards we set ourselves and what our guests expect. I have also passed on your comments to the Beefeater restaurant next door, and they couldn't be more pleased. We hope that you will stay with us again in the future, as the team would look forward to greeting you again.
Kind Regards,
Andrea H
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London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 26, 2013

We stayed in this hotel in early February while visiting family in Halifax. I've previously stayed at a number of Premier Inns so knew roughly what to expect and should confess up front that I'm a fan of the chain. When in Halifax I've also stayed at The White Swan but on this occasion the Premier Inn was marginally cheaper.

On the plus side, the hotel is new and everything is very clean and tidy especially the bathrooms. The rooms are equipped to the usual high standard and the staff are among some of the friendliest I've dealt with, including the breakfast servers. The hotel is ideally located for the town centre and the new entertainment complex. Although our room overlooked the Mecca bingo we were high enough up not to be troubled by traffic noise. Parking was fine, although I would generally prefer secure parking rather than in the multi storey

We had a couple of minor niggles. Firstly our room was not serviced on the second day so I had to ask reception for clean towels and more tea/coffee etc. This was delivered promptly and the receptionist did offer to have housekeeping come to make the bed (which we weren't bothered about) but I got the impression this was not unusual for guests staying more than one night. Secondly, I'm used to staying in Premier Inns with really big beds - this time it was just a standard double size. Thirdly, the breakfast was lovely but the ordering went a little wrong and my vegetarian meal arrived with meat sausage. Lastly, the hotel foyer is a little impersonal and could do with a bit more atmosphere e.g. somewhere to have coffee or a drink.

Overall a very good stay and would definitely recommend

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this review, March 4, 2013
Dear Pebble123, thank you for your kind compliments with regards to your recent stay. The team are delighted with your comments about their service and are glad you enjoyed your time in Halifax. We hope the few niggles that you encountered won't discourage you from staying with us again in the future.
Kind regards,
Andrea H
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Scarborough, United Kingdom
Top Contributor
131 reviews 131 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 25, 2013

We usually stay at Travelodges but decided to pay just a little bit more and try this new hotel right in the town centre, and were very pleased with it. The hotel is clean and the room was comfortable with enough space to hang/store everything. The only thing I did not like in the room was the soap dispensers, presumably standard now in Premier Inns. I used my own soap as I always take some with me when I travel. Overnight something went wrong with the toilet flush mechanism, we managed to flush eventually. The reception staff were very nice and welcoming on arrival. When we left we mentioned the toilet problem and the receptionist was apologetic about it. We did not eat at the hotel, there are about 8 restaurants to choose from in the immediate area and more a short walk away.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this review, February 27, 2013
Thank you for taking the time to write a review about your stay. I’m delighted that you enjoyed your time with us and we have noted and are addressing your comments about the toilet so we can avoid similar issues in the future. We hope to see you again soon.
Kind regards,
Andrea H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 17, 2013 via mobile

We stayed here for one night, as it was valentines weekend, hotel was very shiny and new, not keen on the very sparse reception though, rooms were typical premier inn, nice, clean, hot shower....very hot!, there's a plug at bedside too! and the hair dryer is in front of a mirror, all big pluses!! parking is across the complex in a multi storey car park, bit of a palaver with pay machine, make sure you have £5 in change
Hotel is close to town centre, and is slap bang on complex with cinema, restaurants, gym etc, so very handy
Breakfast was normal premier inn set up....but no hot buffet (waiter takes your order) nice and tasty breakfast as you expect, good stay at good price

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this review, February 18, 2013
Dear Lilchickape. Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Halifax. We are hoping that the car park management are able to install a debit/credit card reader very soon to make things a little easier. We are glad you like the location and hopefully you will book with us again when you are next in the area.
kind regards
Andrea H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 17, 2013

It's location is perfect for a leisure weekend away. The staff were friendly, the hotel was clean and the rooms were spacious as you would expect from a Premier Inn. My only gripe really was the breakfast. The hot breakfast wasn't self service, we ordered ours and it was brought to us while we were still eating our cereal. It was basically dumped in front of us while we were still eating and the table wasn't the biggest so we had to move what we were eating to accommodate it. I think this could have been avoided if the waitress had checked if we were ready. Also, there was a good selection of tea to drink, but only one choice of coffee, I asked if I could have a latte and would told I'd have to pay extra for it. That is a first for me, I've visited Premier Inn many times and NEVER had to pay for a latte.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this review, February 18, 2013
Thank you for taking the time to post your thoughts on Tripadvisor, we really value your feedback. I am pleased you would come back to Halifax Town Centre Premier Inn again. I have passed on your comments to the restaurant regarding the issues with breakfast and they are looking into the matter. Look forward to seeing you again soon.
Kind regards, Andrea Heron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Malvern, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2013 via mobile

This is a very handy hotel for the cinema. we took in a late night screening after dinner as it was only 200 yards back to the hotel. There are so many restaurants to choose from you could eat at a different one each night for a week.

Stayed February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea H, Manager at Premier Inn Halifax Town Centre, responded to this review, February 18, 2013
Thankyou for posting your review. We are really pleased you enjoyed your stay. I agree that you are never short of choices for dining and we are in a great location for all the entertainment in Halifax. We hope you will stay with us again very soon.
kind regards
Andrea H.
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Additional Information about Premier Inn Halifax Town Centre

Address: Broad Street Plaza, Halifax HX1 1YA, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Amenities:
Restaurant
Hotel Style:
Ranked #2 of 11 hotels in Halifax
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
A brand new Premier Inn located in the heart of Halifax Town Centre and part of a new leisure development comprising a nine screen Vue cinema, 10-pin bowling alley and multiple other leisure outlets. Ample parking in the adjoining 429 space multi-story car park. ... more   less 
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