Good points- friendly helpful staff with one exception only. Special thanks to sunshine-temperament Ewa and helpful efficient Ben. Clean rooms and building in general. Bedroom a good size and well equipped.
Bad- disabled access from car park a joke. You have to get back in through a fire escape which naturally only opens from the inside. You may be left waiting for 20 minutes or more in the car park while they remove non disabled cars from the disabled spaces.
Also: breakfast awful.
Summary: if you have disabled people in your party, do not use this hotel if you can find any alternative.
- Official Description (provided by the hotel):
- Accommodation ... more less
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- Also Known As:
- Holiday Inn Express Harlow Essex