The food at Barnacles is amazing, welcome to fish heaven!! Sadly tho our bill included a charge for 1x bottle of house wine which we hadn't ordered, I didnt realise this had been added until i got home, so partly my fault for not checking, and i guess an easy mistake to make, but to their credit Barnacles refunded within 48 hours.....sadly I received no apology for the error and no call to advise that the refund had been made. Im also sad to say that Barnacles policy of a "discretionary" service charge, if ur party is between 2 and 6 guests, is a big fat let down, my guest and i weren't asked if we wanted to pay this charge, it was just added to our bill, spoiling what was otherwise a really good evening.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 24, 2013
We are very sorry for the mix up with the wine being added to your bill.
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Barnacles Restaurant is now under new ownership & management and we have decided that we will not be adding service charge going forward.
We look forward to seeing you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.