Apart from the really nice staff The Grand Hotel dose not live up to its name, from it's worn out carpets to the drafts (& I used draft in the kindest way) coming in the window the Grand is well past it's sell by date. It's time someone took it off the shelf and put it in the trash. You may have a selection of rooms in the grand each coming with its own little bonus and all sharing the same problem. Let's start with the problem "the WIFI" or in the Grands case the lack of. I know I'm not the first person to bring it up & I'm sure I won't be the last but come on people it's 2014, WIFI is a must. If your wifi supplier can not provide a service that reaches all areas of the hotel THEN SACK HIM/HER. It's an old hotel so stone walls, solution ... Hard wire from the modem to wireless routers giving better signal. Take the repeaters out of the plastic boxes and mount them on the ceiling.. Ok.. The food, the mood of the chef will determine the quality of food this is more obvious in the mornings but in general the food is good. Now back to the free bonus' you get with the rooms, if you are in the back you get the hear the clock chiming every 15 mins night & day, if you are on the top floor the water pressure in the shower is shocking . If you are near the night club kiss going to sleep for the weekend goodbye. If you are over the bar you can hear everything going on below and if you are out the front you get all the street noise but on the weekend this noise can be ongoing until after 04:00hrs. So to sum it all up... The front line staff are awesome, the food is ok and after that ........ Disaster....
- Official Description (provided by the hotel):
- Please note that major refurbishment work will start in May to improve the appearance of the Hotel and to make your stay more enjoyable. ... more less
- Reservation Options:
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- Also Known As:
- Grand Hotel - Lerwick Shetland Islands