I stayed at the Kveldsro for one night whilst in Shetland on business.
At the time of booking the only option I had was for a single room due to availability, at £105 per night inclusive of breakfast. Whilst the room was small, it was adequate. The surprise was that the bathroom off the room was incredibly modern and also extremely well fitted with a air of quality about it that a lot of higher ranked hotels in the UK would do well to match.
WiFi connectivity is provided free and worked very well indeed - it was much faster than I experience in most other UK hotels.
I found the single bed a little confined but I'm not a small guy and I can't fault it on the basis I didn't have the option of booking a larger room (which I would have done).
The iPod dock at the bedside was a pleasant surprise as I'd forgotten by phone charger. The wall mounted (hinged) TV worked perfectly well with a selection of Freeview channels and in general, especially when considering the bathroom, I think I received a value for money overnight stay.
However, the staff deserve a mention - they were excellent. From Tomas (Thomas?) to the young lady that attended to breakfast (full Shetland breakfast which was excellent) they were very friendly, polite and quick to offer assistance with any queries you had. They are to be applauded as in hotels of this size I have sometimes found staff to be lacking, but that's not the case at the Kveldsro.
I had a hire car for my trip and there is ample parking at the hotel (which is reasonably well signposted from various points in Lerwick).
The bar and all other public areas are well kept and these areas are surprisingly spacious. I was told there was a wedding party in during my stay - but I hadn't realised. I also have to mention that the hotel offer a public Lounge area on the floor on which I stayed (not on ground level). This is a nice touch that a lot of larger hotels would do well to take note of.
I ordered room service due to needing to work in my room (hence the reliability of WiFi being a bonus) and was amazed to find my food delivered within 10 minutes. I had a very nice Haddock and Chips, accompanied by mushy peas and followed by a cheese selection - all of which was very palatable and good value at below £20 for both courses including two bottles of Miller. There is a tray charge of around £3.50.
The plaque at the door of the hotel indicates it is a 3* Small Hotel under the ratings system of the Scottish Tourist Board - and to be perfectly honest I've stayed in 4 and 5 star hotels that have failed to deliver the level of courtesy and service that the Kveldsro staff did.
If you bear in mind the fact you're on the Shetland Islands and not many people that come here want 5* hotels of very modern types then you'll be delighted with your stay. This hotel offers all that much larger hotels do, but with an air of Shetland ambience and friendliness about it that can so easily be lost as you get to higher rated hotels.
Well done. If I return I will not hesitate to book again.
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- Also Known As:
- Kveldsro House Lerwick, Shetland Islands