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“Useful hotel” 4 of 5 stars
Review of Kirkwall Hotel

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Kirkwall Hotel
3.0 of 5 Hotel   |   Harbour Street, Kirkwall KW15 1LE, Scotland   |  
Hotel amenities
Ranked #6 of 8 Hotels in Kirkwall
UK
Top Contributor
71 reviews 71 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
26 helpful votes 26 helpful votes
“Useful hotel”
4 of 5 stars Reviewed August 10, 2013 via mobile

We arrived in Kirkwall on the late ferry from Lerwick and stayed just one night at the Kirkwall Hotel as it was too late to travel to our B&B. we have stayed there before and we were not disappointed! It is an 'old-fashioned' hotel - this is meant kindly! Our room was comfortable and our breakfast outstanding!!! Highly recommended

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkwallhotel, General Manager at Kirkwall Hotel, responded to this review, August 16, 2013
Thank you for a lovely review,we are delighted that you enjoy our traditional 3 star hotel it would be our pleasure to welcome you again in the near future.

Kind Regards
Amanda Mclean
General Mangaer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    58
    71
    32
    20
    13
See reviews for
27
70
18
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • French first
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English first
Boulder, Colorado
Top Contributor
279 reviews 279 reviews
47 hotel reviews
Reviews in 89 cities Reviews in 89 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed August 6, 2013

We enjoyed our stay in a superior room on the top floor overlooking the harbor. The room was spacious and clean. Breakfast was delicious, especially the smoked haddock. There was lively bar downstairs.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkwallhotel, General Manager at Kirkwall Hotel, responded to this review, August 10, 2013
Thanks for a great review,we are happy you enjoyed our newly refurbished superior rooms,and our smoked haddock for breakfast from a local smokehouse supplier,perhaps next visit you might like try Skippers our friendly public bar,for a chilled refreshment,coffee or even a meal.

Regards
Amanda Mclean
General Manager
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england
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 4, 2013

we came here for an evening meal and loved this place, the staff are really well trained, the food was amazing, i had chicken and haggis with a wine sauce, really tasty and very good value for money. The desert was to die for orkney fudge cheescake. This place was busy with locals and tourists alike.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkwallhotel, General Manager at Kirkwall Hotel, responded to this review, August 10, 2013
Thanks for a excellent review,we are pleased you enjoyed your dining experience with us in our popular busy restaurant, its very encouraging for us all when customers kindly take the time to post positive comments,perhaps in future you may consider staying with us.

Many Thanks
Amanda Mclean
General Manager
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Hong Kong, China
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 30, 2013

We booked two rooms for one night. I paid a little extra for one room to have a harbor view and thought it was worth it. Rooms were clean and spacious.

Dinner in the hotel was excellent. The dining room was full but it never felt overwhelming. The soup was piping hot, bread was freshly made, seafood platter was marvelous, wine was good, serving staff were helpful and friendly and the tablet cheesecake was sumptuous.

Breakfast was efficient with full Scottish, kippers or smoked fish available. Service was very efficient which was great as we had a trip starting at 8am that day.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkwallhotel, General Manager at Kirkwall Hotel, responded to this review, August 10, 2013
Thanks for a brilliant review,we are delighted you enjoyed everything we work hard to achieve,your comments are much appreciated by our hard working staff and I am sure future guests will find them useful,we do hope you may stay and dine with us again in the future.

Kind Regards
Amanda Mclean
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle under Lyme, null, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 30, 2013

We chose this hotel for its location in the centre of Kirkwall overlooking the harbour. We were not disappointed. Our room was very large, beautifully furnished and had all we needed. Breakfast was excellent and we had dinner twice - both evenings we ate local produce which was very well cooked and presented. Drinks were reasonably priced especially the wine. Go for the house wine - excellent value for money. Staff were very efficient and friendly. The only complaint is that some of the chairs and carpets are looking a bit tired and the stairs could also do with a lick of paint.

Room Tip: Room on the front for views
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkwallhotel, General Manager at Kirkwall Hotel, responded to this review, August 1, 2013
Thanks for your lovely review we are delighted that you enjoyed our 3 star hotel overlooking the harbour,and that you choose to dine with us twice from our local produce menu,we recently changed our house wine and we are pleased you found it to be excellent and great value,our hard working friendly staff will appreciated kind comments.We are a privately owned and family run business,ever winter we are continually upgrading.

Regards
Amanda Mclean
General Manager
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Hastings, New Zealand
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2013

We stayed three nights at the Kirkwall Hotel, Orkney, in July 2013. Our welcome at reception when we arrived was excellent and we were made very welcome - we walked in off the street with no booking. Our room was large with a very comfortable king size bed situated at the back of the hotel - and quite quiet considering we were in the centre of town. We ate dinner in the restaurant on two nights, the food and service was excellent - bookings for dinner would be advisable because it is a very popular restaurant. Breakfasts were very good, got us off to a good start each morning! We totally enjoyed our stay and fully recommend the Kirkwall Hotel.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkwallhotel, General Manager at Kirkwall Hotel, responded to this review, July 26, 2013
Many thanks for your great review,we are pleased you had a peaceful comfortable stay with us and that you enjoyed excellent food and service in our restaurant overlooking the harbour,we do advise booking as we are very busy but we will always do our best to cater for those who cannot get a reservation.great that you found our breakfasts very good we use quality local produce throughout all our menus,and that our lovely reception team made you feel welcome the moment you stepped through the door.It would be our pleasure to welcome you back.

Kind Regards
Amanda Mclean
General Manager
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2013

My wife and I visited the Kirkwall Hotel retsuarant while we were here after being recommended by our tour guide from Orkney Uncovered. We had been advised that the Chicken St Magnus was excellent so we both elected to go for that. Delicious! We had a great desert too with a couple of Orkney beers. It would have been better if the Scapa Special had been on draught but it was very good all the same. Staff were hard working, fast and efficient.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirkwallhotel, General Manager at Kirkwall Hotel, responded to this review, July 26, 2013
Thanks for a lovely review,and thanks to Orkney uncovered for their recommendation! Head chef George created "chicken st magnus" 17 years ago! and although he has tried to take it off several times now due to customer demand it is a permanent dish on the menu! so we are delighted you enjoyed it,thanks for observing how hard working and efficient our staff are.

Kind Regards
Amanda Mclean
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kirkwall Hotel

Address: Harbour Street, Kirkwall KW15 1LE, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Kirkwall
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kirkwall Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Kirkwall Hotel with stunning views to the north is one of Orkney's finest Victorian Buildings, perfectly situated within the historic town of Kirkwall, on the picturesque harbour front, close to the marina and the main shopping area, ideal for business or leisure. ... more   less 
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Also Known As:
Kirkwall Hotel Orkney Islands

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