The food at the Rose and Crown is unquestionably good. However the poor service which we received has massively let down this establishment.
We waited 15 minutes for a pint and a coke and 25 minutes for a portion of bread (which when it arrived was burnt). The food is of high quality in general (and we could over see the chargrilled bread) but the lack of service really ruin our meal. During our whole time there we were checked back on once but the waitress walked away before we even had time to answer. We were not asked if we wanted anymore drinks and had to go to the bar to get a jug of water. The waitress went on her break straight after taking our order and it seemed that for the continuation of the meal we did not receive any service. The restaurant manager came over once and was seemingly rude (to the point where he didn't really want to have a conversation with us). The general manager seemed stressed and was darting around throughout our time there. We were not asked if we wanted dessert, which resulted in asking for the bill and leaving.
When payment was being taken by the individual looked surprised and remarkably annoyed that we did not leave a tip, and became increasingly dismissive, saying thank you and goodbye only to my partner addressing him directly as "Sir" even though I was the one who had paid!
All in all the food we could not question but the wait and the service which we received was shocking.
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