We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service retrieved very professionally” 4 of 5 stars
Review of Premier Inn Knutsford (Bucklow Hill) Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Premier Inn Knutsford (Bucklow Hill) Hotel to your Saves list
Premier Inn Knutsford (Bucklow Hill) Hotel
3.0 of 5 Hotel   |   Mereside Road | Bucklow Hill, Knutsford WA16 6RD, England   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
#WakeUpWonderful from £35
Ranked #7 of 10 Hotels in Knutsford
Chipping Campden, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Poor service retrieved very professionally”
4 of 5 stars Reviewed November 19, 2013 via mobile

There was an issue in the restaurant of the adjoining pub The Swan, my meal didn't get to the kitchen from the till and I as kept waiting 45 minutes before I pointed it out. All staff reacted very positively, we're clearly upset at the glitch, nobody was at fault, they apologised, the manager insisted I didn't pay anything, and the food was excellent. Very professional, I will certainly go back.

Stayed November 2013, traveled on business
Helpful?
Thank cyclingwolfy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, November 25, 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

337 reviews from our community

Traveler rating
Traveler type
Time of year
Language
Cumbria, England
Level Contributor
55 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 19, 2013

We were looking for a hotel in the Knutsford area for the second time this year, and because we were so pleased with the Premier Inn, Bucklow Hill on our last visit, we decided to stay there once again. Everything was still at the high standard we had come to expect. The staff were very friendly and helpful, the rooms were large and the beds comfortable, and we both had a quiet nights sleep. What really makes this hotel the ideal place for a stopover is the proximity to the main roads for ease of getting there and of course “The Swan” pub and restaurant next door which we both enjoyed. We would certainly consider staying here yet again.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Captain_Coyote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, November 24, 2013
Dear Guest,
What lovely feedback. Great to hear that we lived up to expectations.
As you rightly say, the Swan is an ideal base for touring, with great motorway access.
Hope to see you again soon.
Best regards
Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 17, 2013

Good location not too far from Knutsford. As usual for Premier Inn very clean rooms, but seemed a lot bigger than ones I've stayed in previously (408, a family room). The main bed was massive - bigger than a double and big bathroom. This isn't a very new hotel so it looks a bit dated, but the room was fine.

Reception is next too The Swan which a nice pub, good food. The ladies on reception were genuinely friendly, and really helpful. I booked in quite early, so while they got the room ready I went into the pub to wait, and they brought my key over to me.
The rooms are spread out around the car park (presume at sometime in the past the hotel was a motel before becoming a Premier Inn). Our room was at the end of a corridor with an door leading staight out into the car park, and you can park right outside your room.
Although the hotel is on a dual carriage way the rooms are set back from road so you can hear some traffic noise, it's not that bad.
At £29 fantastic value for money

Room Tip: rooms at the very back of the hotel are furthest from main road so less traffic noise. 408 is a larg...
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BubbleManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, November 18, 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
3 of 5 stars Reviewed November 13, 2013

The room and the bathroom were very nice, modern and clean and the restaurant warm and friendly.
However rhe bed was not as portrayed on Premier Inn adverts. I woke up in the night and found that I had rolled to the centre of the bed and something hard was digging into me. I felt two hard ridges running down the length of the bed with a lower section between which appeared to have two tubes running down.
Upon investigation I found that in fact our double bed was two single bads bolted together. When we checked in we were told tha twe had a king size bed.
Imagine falling backwards as shown on adverts, it would possibly cause injury to your back.
I informed reception on departure but the lady did not seem to be all that cocerned. This was room 217 on 02/11/13

Room Tip: Upstairs usually quieter
See more room tips
  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 10, 2013

This was really nice! Just as advertised, the rooms were clean and warm, with a kingsize bed as standard and single women are offered first floor rooms for security. Friendly welcome, even late at night, and parking right by the door to the block of rooms. Not the cheapest Premier Inn /I have ever stayed, but the best.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Agalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, November 18, 2013
Wow, the best! Thank you, that's great to hear. Travelling from Salisbury I bet you were ready for a good night's rest! And pleased to learn that the reception was just as friendly late at night.
Hope to see you again.
Best regards
Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanley, United Kingdom
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 5, 2013

Very pleasant staff in a hotel that is within easy reach of Knutsford and the surrounding area. Free wi fi in the bar and a restaurant with good value and decent food. Rooms are basic but more than comfortable.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, November 18, 2013
Dear Guest,
Thank you for your positive comments not only about our rooms but also the Swan Brewers Fayre next door. I think 'good value decent food' just about sums it up perfectly.
Hope to see you in the not too distant future.
Warm regards
Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regensburg, Germany
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 3, 2013

This was the first time I stayed at a Premier Inn. The staff was just great. I was greeted by Nicole, who was wonderfully friendly and helpful. Also the friendliness of the rest of the staff was very impressive. Thank you all very much and a big thumbs up! What I have to criticize about the place is mainly the price. The night for a single traveller came at more than 70 pounds, by far the most expensive stay during my holidays in Britain. Premier Inn does not quite offer the value for this kind of money. The light in the room is rather dim, hard to read by. There is no alarm clock. The hotel offers wifi, but whereas in other, far cheaper B+Bs free wifi has become a normality, here you have to pay after the first 30 minutes, which are free. Tea and coffee in the room are very limited, if you want more, you have to go back to the reception. There is not much to complain about, really, the room was nice, spacious, tastefully decorated and very clean. At the price of 73 pounds, however, I would expect a little bit more. During this holiday I could experience more value for less money in other places.

  • Stayed November 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank uli70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan H, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review, November 18, 2013
Dear Ulrike,
Thank you for taking the time to post your review.
Great to hear that the team were helpful and friendly with a special mention for Nicole.
Our rates vary depending when you book and just how busy we are. There are some fantastic offers to be had if you know your itinerary in advance.
Once again, many thanks for your review.
Best regards
Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Knutsford hotels
0.8 mi away
Premier Inn Knutsford (Mere) Hotel
1.8 mi away
Cottons Hotel & Spa
Cottons Hotel & Spa
#5 of 10 in Knutsford
4.0 of 5 stars 698 reviews
2.4 mi away
Ibis Budget Knutsford Tabley
Show Prices
Show Prices
Show Prices
1.0 mi away
Mere Court Hotel And Conference Centre
2.9 mi away
Longview Hotel
Longview Hotel
#9 of 10 in Knutsford
4.0 of 5 stars 82 reviews
3.1 mi away
The Cross Keys
The Cross Keys
#10 of 10 in Knutsford
3.0 of 5 stars 95 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Knutsford (Bucklow Hill) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Knutsford (Bucklow Hill) Hotel

Address: Mereside Road | Bucklow Hill, Knutsford WA16 6RD, England
Phone Number:
Location: United Kingdom > England > Cheshire > Knutsford
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
#5 Romantic Hotel in Knutsford
#6 Family Hotel in Knutsford
Price Range (Based on Average Rates):
Hotel Class:3 star — Premier Inn Knutsford (Bucklow Hill) Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
On the A556 road, the M56 motorway and M6 motorways, the hotel offers comfortable rooms, free parking and a family-friendly Brewers Fayre pub-restaurant.Close to Tatton park country park is 2 miles, Mere Golf and Country Club, the Premier Inn Knutsford (Bucklow Hill) is 3.5 miles (5.6 km) from Knutsford Railway Station.South-west of Manchester city centre, this Premier Inn hotel is less than 10 miles (16 km) from Old Trafford football stadium.Some rooms can take 2 adults and up to 2 children (under 16 years). The 2 children also get a free full breakfast when accompanied by an adult eating a full breakfast.The full all-you-can-eat breakfast includes cooked items, vegetarian options and a wide continental selection.Breakfast Served until 10:30am every morningBrwers Fayre offers fantastic value "Pub food as it should" Free Wi Fi is also available in Brewers Fayre ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline, Agoda and Odigeo so you can book your Premier Inn Knutsford (Bucklow Hill) Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Knutsford (Bucklow Hill) Hotel Knutsford

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing