I use the Queens all the time when i'm in the area on business - ok it's a bit dated and tired looking but its got more character (staff and the place itself) than your average chain hotel.
I've occasionally had problems with the rooms, not the cleanliness which is always spot on, but they always sort it out quickly and politely. the restaurant is fairly good value and i've never had a meal I didn't finish. Breakfast is at least cooked for you, rather than laid out in an unhygienic buffet style like some hotels and if you speak nicely to the staff they are usually quite happy to do you something 'off menu'.
One of the earlier reviewers complained about butter being in packets as if that was a bad thing, displaying a lack of basic hygiene knowledge or awareness of the harsh realities of the economic downturn for all but the biggest hotel chains - plus clearly hadn't noticed that on the plus side the butter itself was as locally sourced as it is possible to be, coming from the Creamery 2 miles away!
The dark-haired girl (sorry, awful memory for names!) who tends to be on reception & running the bar most evenings is brilliant and always happy to help, even when clearly busy coping with the large groups of locals who are occasionally holding meetings there (Rotarians, Forestry Commission etc..).
Unlike some of the other reviewers i've not really had a problem with the motorway noise - ok if you sit outside it does spoil the ambience, but its never kept me awake at night.
Overall, fairly old-fashioned hotel trying its best to get through difficult economic times and generally succeeding thanks largely to the efforts of it's staff.
- Also Known As:
- Queens Hotel Lockerbie, Scotland
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