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“Excellent staff” 4 of 5 stars
Review of BEST WESTERN Dryfesdale Country House Hotel

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BEST WESTERN Dryfesdale Country House Hotel
4.0 of 5 Hotel   |   Dryfebridge, Lockerbie DG11 2SF, Scotland   |  
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Ranked #3 of 5 Hotels in Lockerbie
Certificate of Excellence 2014
Liverpool, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Excellent staff”
4 of 5 stars Reviewed May 8, 2011

Hotel in lovely, rural setting very close to A74(M). Staff were welcoming and friendly throughout our stay. The ground floor room was pleasant and spacious and had a lovely patio window leading onto a terrace (although net curtains/blinds would have given us some privacy@). Dining room service was excellent, as was the food.

The only nits I would pick are that, as we stayed for four nights, some extra drawer space was required. Also, the menu was the same on each night and that meant that after 3 night we were having to repeat .

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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347 reviews from our community

Traveler rating
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    17
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See reviews for
58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Any
English first
Glasgow, United Kingdom
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 7, 2011

Having travelled some distance to get here, we thought we would be met by a relaxing atmosphere, how wrong could we have been. There was only one way to get to our room, and that was through the main function hall. There was however a wedding on there and so we were ushered around the back and let in through the fire escape in the rear car park.
The manager, Glen was rude to guests all he seemed to care about was himself. All of the other staff seemed to be working in fear of him, as he strutted around the hotel. When we raised a problem with him he shouted at us that he didn't want to listen to us as HIS hotel did not have problems. He showed a complete lack of respect for customers property as we witnessed him pull a table cloth out to clear a table, throwing the items onto the floor.

Quite frankly there are loads of great hotels in Scotland, The Best Western, Lockerbie is not one of them

  • Stayed May 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halfax Uk
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2011

Excellent weekend spent attending a wedding which was brilliantly organised and thoroughly enjoyed by everyone thanks to the attentiveness of the staff and the fine quality of the food and accommodation. The only downside to this wonderful event was at "check-out" when the wedding party price agreed via telephone of £89 per room, bed and breakfast for two people wasn't honoured and £100 was charged. Management were adamant that they would only honour the £89 if the price had been stated in writing. So any special rates agreed by telephone need to be confirmed by the hotel in writing.

  • Stayed April 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighton Buzzard
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed April 13, 2011

This is the second time we have used this hotel foe an overnight stay on the way to north West Scotland and it makes a really good start to the holiday. The food is always excellant and the service very proffessional, but in a relaxed and friendly way. It's also a no hassle hotel if you are travelling with dogs. Probably the only downside, is that if there is a wedding, etc on, then there can be some noise.

Room Tip: Garden rooms are the best.
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  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 30, 2011

My daughter held her reception at hotel, staff were brill helping were they could arranged vidio as the man we hired didnt show. Food was fantastic thanks to the chef and all the kitchen staff. The whole day was fantastic the rooms were great and i would love to do it all again thanks to everyone for a wonderful day i will never forget

  • Stayed December 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
poole
Top Contributor
106 reviews 106 reviews
66 hotel reviews
Reviews in 60 cities Reviews in 60 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 12, 2011

Cannot fault staff - good choice of whilsky for a night cap. No taxis from Lockerbie Station although owner said he would have collected us. Room backed onto field overlooking a busy (and noisy motorway). Excellent breakfast.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chichester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 4, 2011

I stayed here for a night stopover and was pleasantly surprised. Really warm welcome and a lovely bowl of soup set me up for a good night sleep in one of the garden rooms, which do overlook the motorway but the noise was ok. A great stopover hotel to add to my list.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Dryfesdale Country House Hotel

Address: Dryfebridge, Lockerbie DG11 2SF, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dumfries and Galloway > Lockerbie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Lockerbie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Dryfesdale Country House Hotel 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Best Western Lockerbie
Lockerbie Best Western
BEST WESTERN Dryfesdale Country House Hotel Lockerbie, Scotland

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