We stayed at this Hotel partly due to a fitness convention that we were attending at the University and for a day’s city break to rest up before we went home.
There was a slight problem at check in with the reception desk who insisted they needed a deposit and also to swipe my card for the full amount of the room cost. They said that the card would be swiped again upon check out for payment of the full amount. I tried to explain to them that authorising the card for the full amount on check in and then also swiping the card again to pay for the bill at check out effectively reserves the funds for the full amount of the room twice and that I would have to wait a few working days for the original authorisation for the full amount to drop off my card before I would be able to use the funds again. This is a common problem with hotels if you have ever worked in banking before because you have to ring the bank in order to free up the funds that they have reserved in your account. Eventually they agreed for me to pay to full amount straight away. The deposit that I allowed them to authorise on my card I had to wait a week for the funds to reappear as available funds in my bank . This may sound a bit miserly but if I want to pay up front for the full amount of my stay then that should be my right as the customer to do so.
The Hotel is not modern but then it is advertised as a Georgian style Hotel.
Room is fine as you are not booking for the purpose of having a romantic sea view, Bathroom functioned well. Good flat screen TV and selection of channels.
The Hotel is in great location as it is close to all the shops, restaurants and the very cute local Market. Also on site parking which is quite secure and very handy. It is also 5 mins drive from Loughborough University (in non rush hour traffic)
The Hotel was £155 for 2 nights and included breakfast so not bad value at all.
Overall Rating 3.5 out of 5 so have given it 3 on the trip advisor rating as it does not quite deserve a 4 but I would recommend this hotel. :)
- Official Description (provided by the hotel):
- A recently refubished and privately owned Georgian-style Hotel with courtyard & fountain set in the old market town of Loughborough. Offering easy access to the M1/M42 and also easily accesible from Loughborough mainline train station. ... more less
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- Also Known As:
- Loughborough Ramada