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“the hosts are very welcoming and the food was excellent” 4 of 5 stars
Review of Castle Lodge Hotel

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Castle Lodge Hotel
Wilton, Ross-on-Wye HR9 6AD, England   |  
Hotel amenities
Ranked #9 of 11 Hotels in Ross-on-Wye
Llanelli
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“the hosts are very welcoming and the food was excellent”
4 of 5 stars Reviewed May 5, 2010

The welcome we received was very good and the food was excellent. We booked the room on laterooms.com and the price was very reasonable. The room was quite small but was clean and comfortable. It is quite near the main road and traffic is heavy but the hotel is well soundproofed with double glazing so we could hardly here any noise from outside. Be aware that the outside hotel lights are on until approx 2.30am. It was a nice walk along the river into Ross on Wye and there are plenty of things to do nearby including shopping in the outlet at Ross Labels. We would definitely choose this hotel when we go to Ross again.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlelodgehotel, Owner at Castle Lodge Hotel, responded to this review, September 11, 2012
Thank you. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    34
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    6
    9
    5
See reviews for
14
47
5
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Dorset
1 review
5 of 5 stars Reviewed February 3, 2010

I frequent hotels more than most due to work commitments and found this charming hotel by chance. Presently, I stay here 3 days a week every week and enjoy it immensely.
The food is outstanding, the hospitality and attention to detail makes you feel like a member of the family. This hotel is a true gem, one of those finds that makes you smile. The new owners are slowly transforming the decor, brilliantly improving the menu choices and functional areas yet still maintaining very high standards, service and value for money. Worth a visit for the food, real fire, choice of wines and residents lounge alone.

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlelodgehotel, Owner at Castle Lodge Hotel, responded to this review, September 11, 2012
If all the guests were like you . . . . . . . .
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Hereford
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 14, 2009

Steve and Georgina provided an excellent setting for our parents Golden Wedding anniversary. The waitress service, Hot buffet food and welcome from all staff was excellent. Would recommend for family gatherings and will use the Castle Lodge again.

  • Stayed September 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlelodgehotel, General Manager at Castle Lodge Hotel, responded to this review, September 11, 2012
It was a pleasure working with you. Congratulations once more on your Golden Anniversary.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed April 23, 2009

I read all the other glowing reviews and felt I had to let potential visitors know a little more about what they're in for! The owners were very friendly but the place hasn't seen any interior decorating for 30 years! What had been done seemed pretty bodge job DIY to me. More alarmingly structural movement in the building seemed to have totally warped our door frame and a bulge in the ceiling gave the impression that the only thing holding it up was the lining paper! In addition, the hotel looks a little sad on the outside, is in a pretty village but on the edge of a modern estate and is right by a busy roundabout.

In its favour the place was clean and reasonably priced. Other than that I'm really not sure what it has to recommend it and am slightly bemused by others' warm praise.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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castlelodgehotel, General Manager at Castle Lodge Hotel, responded to this review, September 11, 2012
Please have a look at our pictures - some decorating has taken place.
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UK
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed February 16, 2009

From the moment my girlfriend and I walked into the Reception at this charming cottage style hotel, we knew we were in for a wonderful stay.

A young lady showed us up to our room, which was lovely and old fashioned with exposed beams, an extremely comfortable bed and a bathroom and small landing up a set of stairs into a loft.

A warning to be careful when going up the stairs though, as it misses a step very early on, the only other problem was the hot water took a while to warm up and it had a shower attachment that didn't fit the bath taps. But by no means did this distract from the enjoyment of our stay.

As it was Valentine's Day, we booked into it's Cedar Restaurant for an evening meal, also breakfast was included in it's reasonable rate of £68 for the night. We also booked the Sunday Carvery before going to the races at Hereford the following day.

The hotel is perfectly positioned, bang on the Wilton roundabout, a brisk walk to Ross on Wye town centre, 500 yards to the welcoming signpost. We wouldn't say overlooking the River but extremely close. It is any easy car ride to Symonds Yat and the Forest of Dean, the racetracks of Hereford, Chepstow and no doubt Worcester and Cheltenham.

What set this apart though was it's staff and it's food. Absolutely outstanding in all aspects.

We first met 'Maria' on a busy Valentine's night, and though under pressure she coped brilliantly. The food and service was stunning to say the least and could put many a top restaurant to shame.

On Sunday we met Carlos a charming man with high standards , his staff clearly trained and aware of this too. The Sunday lunch superb, with him carving and speaking warmly to his customers.

Clearly the majority of the food cooked and prepared in the kitchens to his style, and beautiful to taste.

Carlos and Maria, married for some 30 years, clearly have a connection and natural instincts to create a lovely atmosphere for it's customers.

My girlfriend and I, now Fiance, I proposed at Symonds Yat Rock, will hold special memories of this wonderful part of South Wales and am sure to return to it's wonderful scenery and hospitality shown by the Castle Lodge Hotel.

To cap it all we backed the first race winner at Hereford at 33/1 after our room no. 9 - it won by a distance !

  • Liked — It's location, staff and food.
  • Disliked — Shower attachment
  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 25, 2008

we stayed at the castle lodge for two nights. the hotel is really comfortable, very clean and the menu is excellent with no end of fish dishes to choose from.
the owners, Carlos and Maria are just great they are so friendly always got time to have a chat and nothing is too much trouble.
the room rates are very good and the hotel postion is very good to, just a minutes drive into Ross on wye.
we would totally recomend this hotel and would love to go back sometime.
if you get to read this Carlos and Maria thankyou so much for a lovely stay.

Stayed November 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlelodgehotel, General Manager at Castle Lodge Hotel, responded to this review, September 11, 2012
Thank you. We do work hard to make your stay with us enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monmouth, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 26, 2008

I have just returned from the Castle Lodge Hotel and can honestly say it was fantastic. We stayed over as we had family and friends who were also visiting this beautiful part of the country. Carlos and Maria are really lovely people. Maria was he first person we met, what a wonderful lady. She made us feel completely at home. She is dedicated and a true professional but most of all she has a wonderful personaility and a great sense of humour and cannot do enough for her guests. Carlos is her husband who is also a wonderful host. He has a huge passion for food and ...WELL...the food is second to none. Starters are amazing, mains are wonderfully inventive serving pasta, steaks, chicken and if fish is your passion...you might have died and gone to fish heaven, the menu is highly recommended, there is something for everyone, even our daughter who is a vegetarian was easy to please BUT..the desserts are not for diet conscious, I have a sweet tooth and they indeed stole the show...YUMMY .all home made (A rarity these days).

Our whole time was unhurried, we started with a drink in the lovely bar, then had our starters, we were always asked if we were ready for our next course. The wine list is also highly recommended, my husband was delighted to also find that they serve ice cold Spanish lager.

I would most definitely recommend this little gem of a hotel, but even if you don't want to stay try the restaurant, you will be back time and time again...fantastic.

  • Liked — Cleanliness
  • Disliked — Nothing
  • Stayed May 2008, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlelodgehotel, General Manager at Castle Lodge Hotel, responded to this review, September 11, 2012
We look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castle Lodge Hotel

Address: Wilton, Ross-on-Wye HR9 6AD, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #9 of 11 Hotels in Ross-on-Wye
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
Set upon the banks of the Wye, this lovely 16th-century country house awaits to warmly welcome you. Our family-run hotel offers its guests a stylish and friendly atmosphere. Dine with us in the Wilton restaurant serving the best of local and international cuisine (non-residents always welcome). We look forward to welcoming you. ... more   less 
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Also Known As:
Castle Hotel Ross-On-Wye
Castle Lodge Hotel Ross-On-Wye, Herefordshire

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