Been here many times and haven't witnessed any events like those described before, though if I did that would be the end of my custom. Food is good but not cheap, coffee a bit small for the price (though we're only talking about a few pennies difference), salad is always good and a bargain - but over 6 pounds for a jacket potato is crazy. Staff (at least, the young ladies) are polite and helpful, to a degree.... but you just feel that there is a tense atmosphere. Anyway, i think I've seen enough of Wrights and will be trying some of the other cafes recommended on here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.