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“Our one night stay” 4 of 5 stars
Review of The Manor

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The Manor
4.0 of 5 Hotel   |   26 Hendford, Yeovil BA20 1TG, England   |  
Hotel amenities
Ranked #8 of 11 hotels in Yeovil
Burgess Hill, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Our one night stay”
4 of 5 stars Reviewed 5 days ago NEW

Nice friendly staff, rooms basic but comfortable, needed a fan in the room as it was very warm. Breakfast had good selection, not just plain English we had kippers and these were good. One small issue the toilet seat in our room was stained, but clean really needed changing.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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219 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We were doing a 'double stretch', staying, going away and coming back. The first room was not good. However the manager, Tracey, was very upset and promised retribution! A better stay ensued. As always, I found the service to be very good and friendly. The only other criticism, Tracey take note, was in the dining room. The table tops are wood, they are sticky and unpleasant to the touch. A family meal utilised the large table which had grooves that contained a lot of previous bits and pieces. Could it not be the case that disposable paper table covers are used to make the tables a little more user-friendly?? These are used in many other places, sometimes over linen covers and certainly allow a more welcoming surface. Other than that, we would go back to the Manor with no hesitation.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a long weekend here as we were in Yeovil for a concert and had a very good weekend.
The staff were great and very friendly and helpful although they were very short stafffed the weekend we were there and were catering with a wedding on the Friday we arrived .
The rooms we were given were in the Old Stable Block and the bed was very comfortable and I slept very well but the bathroom was the smallest one I have seen.
Overall we had an excellent time - the food was very good and we would stay here again if we were in the area.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Attic room dirty and so hot. Down the corridor from unused room with open door which looked like a tip. Very few staff on and looked over stretched. No offer to assist with bags. No enquiry about the quality of my stay.Would not stay here again.

Room Tip: Took a photo if hotel management wish to contact me. Could upload but would seriously damage reputat...
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  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On arrival the rooms were not ready, after some waiting we eventually settled in, had to dash out to a pre -. planned event.The room was small but comfortable but very warm, in fact over powering., bed was very comfy, the wardrobe door was stiff and noisy to close, as was the bedroom door. The bar was closed when we arrived back . No shampoo or shower gel only hand wash, luckily i had brought some with me. The shower only worked for about 30 seconds leaving me soaped up with not even a plug to wash off the soap in the bath, i had to resort to kneeling down and splashing the water over me to cleanse. The breakfast was very nice with plenty of choice, The receptionist was curt, check out was made easy as i had paid on arrival ,

Room Tip: try elsewhere
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  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stourbridge
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Down here for 4 days on business so had a good chance to give this hotel a good overview and it was close to being a good hotel but there were a few niggles.
Plus points Clean and comfortable
My bedroom at least was an excellent size with a small sofa and a large TV
Breakfast excellent with a good choice of healthy and not so healthy starts to the day
Evening meal generally ok but as with many hotels nowadays the menu has an obsession with Mash with everything and if like me you are not a fan it can be irritating but there are other choices
Location near the town centre
Staff with one exception excellent

Minus points

Well the one member of staff the receptionist who saw me in and out whilst not unpleasant was curt and monosyllabic
No Shampoo in the bathroom,there was liquid soap hand wash and hand cream but no shampoo and as you expect these things I had to go and buy some

However I have booked in again next week so the pluses outweigh the minuses

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ash Vale, Surrey
Top Contributor
60 reviews 60 reviews
49 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

No reception staff on duty on checking in. Waited for ages, no bell on desk to get attention either. Went into the bar to seek help but no staff on duty there also! After waiting a few more minutes a man appeared at the bar and said he would find someone to check us in.

Eventually a staff member arrives at the desk and checks us into Room 4. A hot cell like room with a window so high up the wall that you can't see out of. No air conditioning or fan available. The bathroom was really small and dirty with only a shower that had no shelf/tray to put your washing stuff on. Can you believe it?!! The walls were so thin we could hear everything our neighbour was doing in their bathroom including turning on the extractor fan that sounded like someone was drilling through the wall!! To add to this disturbance there was a loud slamming fire door opposite our room. The only good thing about this room was the really comfortable bed but that was it!

We visited the hotel bar for drinks and food and every single time I visited the bar (4 times) to order something there was no one there.
I had to wait and wait for attention every single time!! On one occasion another guest who had just arrived and was trying to check in came to the bar and said to me " where the hell are the staff in this place?" I told him that we had experienced exactly the same thing trying
to check in too! I'm pleased to say that after managing to actually get someone to take our order for food the service was quick and our food was very good.

Breakfast...... OMG! It happened again. No staff to greet and seat me and two other guests waiting. In the end I got fed up and knocked on the kitchen door to get attention! My full English breakfast was just ok and nothing to rave about but by this time I was p***** off and didn't enjoy it. ( come on manager this staffing issue really needs addressing!!)

I will certainly not be rushing back to stay again. I would much rather stick to the good and reliable Holiday Inn any day!


Sent from my iPhone

Stayed June 2014, traveled on business
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Additional Information about The Manor

Address: 26 Hendford, Yeovil BA20 1TG, England
Location: United Kingdom > England > Somerset > Yeovil
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #8 of 11 hotels in Yeovil
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Manor 4*
Official Description (provided by the hotel):
Refurbished three years ago The Manor is located in the Somerset town of Yeovil with easy access via the A303. An Ideal base if visiting Yeovilton, Sherborne. Built in 1735 by local glover and merchant banker John Daniel, the house was known as Hendford House. After he passed away the house was rented out until 1927 when it became The Manor Hotel. A manor it may not be, but it is certainly elegant enough to be one. Its classical facade and porch are of warm, mellow stone, and to its long single wing, also of stone. It has a cheerful modern bar with scrubbed floorboards and pale beechwood furniture and fittings. Today the hotel is a firm favourite with locals and travellers alike. You will be assured of a very warm welcome and great hospitality. Yeovil is the ideal spot from which to explore Hardy's Wessex. Nearby attractions include Glastonbury Abbey. ... more   less 
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Also Known As:
The Manor Yeovil, Somerset

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