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“It's awful!” 1 of 5 stars
Review of Musketeer Pub & Motel

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Musketeer Pub & Motel
Ruscote Ave, Banbury OX16 2NZ, England   |  
Hotel amenities
Ranked #12 of 12 hotels in Banbury
Bristol
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“It's awful!”
1 of 5 stars Reviewed August 2, 2008

We paid £100 a night to stay here and I can honestly say it's the worst place I have ever stayed in.
On arrival they had no record of our booking and said we were lucky that they had one room left! The room we were given was dirty! The only light we had in the bedroom was a small table lamp, the main lights didn't work. The bedside lights had been removed and paper stuffed in the hole to cover the wires! The bathroom was grubby and felt very unclean.
The leaflet says breakfast would be provided, it isn't, it was all locked up in the morning without anywhere to leave your key.
We tried to complain but have been told by the owners that we are not getting any money back, not even an apology.
It seems like this 'motel' is run by people who haven't got a clue how to look after people, the customer service is terrible.
I would definatly look else where for accomodation.

  • Disliked — The staff are very rude
  • Stayed July 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    2 of 5 stars
  • Rooms
    1 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
galloway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 12, 2007

I paid £191 for a twin room for two nights B&B.
Booked late so had no choice of other hotel near to Silverstone.
Worst hotel I have ever stayed at. Bar area very scruffy. Room was similar to travel inn but shoddier. Soap had not been replaced, ventilator in bathroom didn't work, cigarette burns on bed linen etc. Arrived for breakfast on first day to find building locked. After knocking on window the owner opened up and said the cook had not turned up. He handed me £12 to compensate!
Arrived back late afternoon to find room had not been cleaned, no fresh towels etc. Complained to manager and was told they did not have a key to get in the room. When I suggested a partial refund I was told this was not possible as all hotels in the area were full! Obviously they are taking advantage of demand for accomodation around the grand prix and upping prices ridiculously for what is a second rate doss house. I'd rather have slept in the car!

  • Stayed July 2007, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Musketeer Pub & Motel

Address: Ruscote Ave, Banbury OX16 2NZ, England
Location: United Kingdom > England > Oxfordshire > Banbury
Hotel Style:
Ranked #12 of 12 hotels in Banbury
Price Range (Based on Average Rates): $
Also Known As:
Musketeer Pub And Motel
Musketeer Pub Hotel Banbury

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