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“Great hotel” 5 of 5 stars
Review of Premier Inn Basildon South

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Premier Inn Basildon South
3.0 of 5 Hotel   |   High Road - Fobbing | Stanford le Hope, Basildon SS17 9NR, England   |  
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Rooms from £57
Ranked #2 of 7 Hotels in Basildon
Certificate of Excellence 2014
Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great hotel”
5 of 5 stars Reviewed July 31, 2013 via mobile

Great clean hotel. 3 pound for all day fast WiFi. Can't get better. Great restaurant next door as well.staff friendly and helpful highly recommend premier. My room was massive with a great couch. These words to fill up review.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Premier Inn Team Leader at Premier Inn Basildon South, responded to this review, August 3, 2013
Dear Mr MrVanPeebles,

Thank you for your fantastic review of your stay here with us.

We are happy to hear that you found our WIFI charges a Bargain! and that you find our stay staff friendly and helpful.

All staff are overwhelmed with your feedback and here at Premier Inn Basildon South, we are looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    84
    49
    15
    3
    2
See reviews for
49
42
11
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Stanford-Le-Hope, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2013

You honestly can't go wrong. Obviously this isn't going to be 5* luxury, however it really is very good value for money. Nice location, clean and tidy room (with an extremely comfortable bed), friendly service and good grub. Many thanks for a lovely stay!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Premier Inn Team Leader at Premier Inn Basildon South, responded to this review, August 3, 2013
Dear Olivia R,

Here at the Premier Inn Basildon South, we take great pride in ensuring each and every guest has an enjoyable experience.

I would like to thank you for taking the time to comment on your stay with us

From all the staff here we are glad you had a great stay and hopefully see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheddar,somerset
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 17, 2013

We booked 2 rooms for a weekend stay to catch up with friends. All the staff were a credit to the hotel, from reception to the beefeater. Always a smile and warm greeting. Even though there is no air conditioning fans were placed in the rooms before we arrived, much needed on a very hot weekend. Breakfast was very well stocked and service was excellent. Would definitely return when in the area.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Premier Inn Team Leader at Premier Inn Basildon South, responded to this review, July 18, 2013
Dear Con-wil,

I thank you for your positive feedback as we strive to offer to all of our guests’ very high standards of service.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be.

We look forward to welcome you back to Premier Inn Basildon South again soon.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 13, 2013 via mobile

Had a brilliant stay! All the staff were excellent but especially Lynn on reception. My daughter really enjoys seeing her and is always so happy that she is remembered by name! She was really helpful and friendly, as per usual. Room was clean and surprisingly not too hot. Breakfast was great too. See you all again soon.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Premier Inn Team Leader at Premier Inn Basildon South, responded to this review, July 18, 2013
Dear Debtracey

Thank you very much for taking the time and reviewing your recent stay with us.

I am very pleased to hear that you fully enjoyed your stay with us and it is good to hear that you had brilliant stay with us and rooms exceeded your expectation.

Lyn, “also known as Lyno”, would be overwhelmed with your feedback and it would motivate her to continue doing her best!!.

It's great to hear that you enjoyed your Breakfast. The Restaurant Team take pride in delivering excellent service, best breakfast & dinner to all guests and Team members would be highly motivated on your feedback.

I do hope that you will recommend us and that you will return to the hotel in the near future when you are in the Basildon area.
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Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

Stayed here for two nights 28/29th June.

Helpful and efficient check in. A quiet and spotlessly clean ground floor room with a very comfortable bed.

You know what you will get with a Premier Inn and the value for the stay (£107 for two nights) was good.

We didn't go for the breakfast as there are decent places locally where you can eat for less if you have the time. We did use the bar which was very busy on the Friday evening but has clearly been refurbished so forget your distant memories of Beefeater Inns from the past.

There is also a decent beer garden and plenty of free parking.

The reception staff were helpful in providing extra towels, tea and milk. They also booked a cab for us using a nearby firm which was useful.

There's a vending machine in the reception area for water/chocs and toothbrushes...

Would recommend this location above the other two Premier Inns in or around Basildon as it is a bit more secluded.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Premier Inn Team Leader at Premier Inn Basildon South, responded to this review, July 7, 2013
Dear The Busters,
Thank you very much for taking the time to review your recent stay with us.
We are very pleased to see your very nice review of our hotel here on Trip advisor!
Thank you very much! I'm sure others will find it helpful when deciding where to stay in the future.

All the staff here at Premier Inn Basildon South were happy to know that your stay was a great one!

Hoping to see you with us again soon!

Kind regards
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Downham Market, United Kingdom
1 review
5 of 5 stars Reviewed June 3, 2013

We had a one night stay as we were going to a family party. When we pulled into the car park, there were plenty of spaces and it all looked very attractive and clean. The receptionist was extremely efficient and friendly and the room was just great. It was so clean and fresh and the beds were lovely and comfortable. Couldn't fault it in any way. In the morning we used the attached restaurant (some sort of beefeater) and we had the full breakfast which was lovely and reasonably priced (eat as much as you want in the price). Overall it was a great stay and one which we would recommend.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Premier Inn Team Leader at Premier Inn Basildon South, responded to this review, June 13, 2013
Dear Julie P,
Thank you very much for your review regarding your stay at Premier Inn Basildon South.

I'm glad you found the receptionist was extremely efficient and friendly, beds were lovely and comfortable and full breakfast was lovely and reasonably priced (All you can eat).

The Restaurant, Reception and Housekeeping Team members are all overwhelmed with your feedback. It's very uplifting, as it spurs all Team members to continue to do a fantastic job to our guest.

We are also glad to hear, yourself and family had a superb stay with us.

On behalf of everyone here at Basildon South Premier Inn, we hope to welcome you back soon!!
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Leicestershire
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 30, 2013

Only stayed for 1 night as we were attending a family function
Check in was swift by a very friendly staff member (sorry cannot remember her name) she offered us a reservation for dinner and explained about breakfast and free WIFI.
Room was clean and spacious - bed was large and very comfortable
Bathroom had a great shower!
Lots of parking and easy to find and very quiet so had a great night sleep

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adey S, Premier Inn Team Leader at Premier Inn Basildon South, responded to this review, June 8, 2013
Dear Happytravelllers,

Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms, to the quality of the food received, available amenities meets guest expectations and lastly having a Great Night Sleep.

Once again thank you for your review we do hope to welcome you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Basildon South

Address: High Road - Fobbing | Stanford le Hope, Basildon SS17 9NR, England
Phone Number:
Location: United Kingdom > England > Essex > Basildon
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #2 of 7 Hotels in Basildon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Basildon South 3*
Number of rooms: 61
Official Description (provided by the hotel):
Ideally located just 5 minutes from Wat Tyler Country Park where there is a craft shop, large adventure playground, motorboat museum and miniature railway. For shopping, Lakeside and Eastgate shopping centres are nearby. Coal House Fort is just 5 minutes away. Our Basildon South Premier Inn has everything you'd expect, free parking, incredibly comfy beds in every room and an onsite Beefeater restaurant serving freshly cooked chargrilled food. ... more   less 
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Also Known As:
Premier Inn Basildon South Essex

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