Booked a twin room at the Buckingham hotel Buxton over the phone to attend a function in town.
Price agreed was £35 per person..£70 total, so you'd think..! Confirmed booking with a debit card at the time. so as far as I knew the booking was dealt with.
A confirmation arrived by email, though as someone who doesn't regularly access email messages, I had assumed no further action required was needed other than the phone confirmation made.
Foolishly, without reading the later email received prior to staying at the hotel I found to my absolute disgust that the price they had charged me on checkout was £85.00.
No other items purchased at the place.
Apparently and unsypathetically, it was entirely my fault for not reading the email, and it appears that a prior phone booking and agreed price is worthless as they are happy to re-adjust the price at will.
Buyer beware..., ripped off for an average place, was not bothered about the money just the principle.
Won't use again.
- Also Known As:
- Buckingham Buxton Hotel
- Buckingham Hotel Buxton
- Official Description (provided by the hotel):
- Buxton’s BEST VALUE Hotel! Central Location, Free Parking, Comfortable Rooms, Amazing Breakfast Experience, Free Wi-Fi, 80 current magazines4loan.Ramsay’s Restaurant & Real Ale Bar is CAMRA RECOMMENDED (and the highest rated bar in town on beerintheevening) and features an awesome Daily Happy Hour. Foodwise, Project:EAT provides a sublime dining experience to suit all pockets (mains £5-18). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, TripOnline SA and Orbitz so you can book your Buckingham Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.