My family and I spent one night at this inn on the 8th of November and we thoroughly enjoyed our stay! Even though the family room only had a double bed and a single bed and could not actually accommodate the 4 of us, the staff graciously provided us with an extra mattress, quilt and pillows so that we could all squeeze into one room. (Some hotels/inns can be very strict about this.) The room and ensuite toilet were very clean, and the pretty view from the window just added to the coziness of the room. We were told that there was even a heated pool and sauna at the inn, but it was a shame that we did not bring our swimming gear with us on the trip. It would have been a wonderful respite from the wintery cold! The breakfast was delicious, and the selections available was much more comprehensive than most other places that we have stayed at!
Finally, what made the stay so good that it warranted a review on tripadvisor.com was the wonderful service provided by the owner, Diana. As we were leaving Hay-on-Wye the next day for Bristol, we decided to make a booking at the Bristol Premier Inn since we had earned a free night's stay there after staying at three other Premier Inns in the other parts of UK. Diana kindly lent us her phone to make the call. To our horror though, it took us more than half an hour and at least three tries before we could be connected to the Premier Inn telephone operator. Sensing our frustration, Diana helped us to make the call (which lasted another twenty minutes at least!) and got the booking done. We offered to pay her for the phone charges, but she graciously declined! We were very grateful for her help.
In short, Seven Stars is definitely the go-to place if you need accommodation in Hay-on-Wye!
- Also Known As:
- 7 Stars b&b
- Seven Stars Bed And Breakfast
- Seven Stars Hotel Hay-On-Wye
- Seven Stars B&B Hay-On-Wye, Wales