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“A good room at a good price” 3 of 5 stars
Review of The First Hurdle

The First Hurdle
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The First Hurdle
9/10 Upper Church St, Chepstow NP6 5EX, Wales   |  
Hotel amenities
Ranked #4 of 4 Hotels in Chepstow
portland, oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A good room at a good price”
3 of 5 stars Reviewed October 17, 2011

We were pointed to the First Hurdle by a local after arriving in town with no reservations and our first options booked up. The price was lower than any other place we had stayed during our week in Wales, and the value was good. Location was great-- just off the main thoroughfares. Overall cleanliness, functionality and service were also great. Amenities & "niceties" were where the price point came into play and all were still perfectly serviceable. I'm sure there are more lux places to stay in Chepstow, but if you'd rather save the money for extra pints, The First Hurdle is a good bet.

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    16
    12
    16
    7
    11
See reviews for
7
14
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
england
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 3, 2011

Disappointed by general run of place. Rooms clean but basic and poor reception from host. Felt unwelcome and tour leader's room given away without consultation!

  • Stayed September 2011, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2011

I stayed at The First Hurdle recently and would like to say the hospitality shown by Jane Cooper was excellent! The rooms were immaculate, great service and nothing was too much trouble! I will definitely be making a return visit!! Thank you!!

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newquay
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2011 via mobile

Clean rooms, great service, good value-really enjoyed my stay once again! You always have a high standard here which is why I've stayed time & time again. Many thanks!!

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uckfield, United Kingdom
1 review
2 of 5 stars Reviewed July 4, 2011

We spent two days at the First Hurdle and the rooms were extremely small very old furniture first thing I did was clean the extremely small televsion as it was filthy, bed linen and towels need to be renewed no soap or shampoo in bathroom had to ask for hand towels, light over wash basin had to be hit to work. In our son and daughter-in-laws room the shelf the freeview box was on was hanging off the wall and suspicious yellow stains on their bed linen. Breakfast was very Basic had to ask for orange juice and first day coffee ran out. The guest house is over priced at £60 per night
(this is a 3 star AA)??

Room Tip: |No tips
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  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Wales
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed July 4, 2011

I am so sorry that i didnt read these reviews before booking my two Australian and 2 French fjriends in here for 2 days over Chepstow Festival Weekend.
There were no towels, no toiletries, grubby room, cheap food for breakfast. They had to ask for everytrhing eg orange juice etc. Pity owner cant realise the potential of this little business set in the heart of Chepstow. Three stars no way.

  • Stayed July 2011, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newquay
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2011

I stay at the first Hurdle every so often and have wrote a review on trip advisor about 18 months ago.
I have come on here to write yet again another positive review as I found my stay, comfortable, the staff very friendly, the location of the guesthouse excellent, I do really enjoy staying here.
Although I had, unfortunately not the best stay at the First Hurdle back in November 2010, I have since spoken to Jane (the owner) about this and she has explained that at that time, she was away on a holiday herself and that she put staff in charge, also the heating had also packed up so there were a number of problems without her knowledge, she apologised and put a complementry bottle of wine in my room.
I totally understand that these things do happen as I have stayed here often, this was the one and only time I have had a problem as it was so cold.
Otherwise I always really enjoy my stay at the here. Everytime I come to Chepstow, I will always book The First Hurdle, its simply lovely.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The First Hurdle

Address: 9/10 Upper Church St, Chepstow NP6 5EX, Wales
Location: United Kingdom > Wales > Southern Wales > Monmouthshire > Chepstow
Amenities:
Hotel Style:
Ranked #4 of 4 Hotels in Chepstow
Price Range (Based on Average Rates): $$
Number of rooms: 12
Reservation Options:
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Also Known As:
First Hurdle Chepstow
The First Hurdle Chepstow, Wales

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