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“Not Quite the Same” 3 of 5 stars
Review of Glenmorag Hotel

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Glenmorag Hotel
3 Kilbride Road, Dunoon PA23 7QH, Scotland   |  
Hotel amenities
Ranked #9 of 10 Hotels in Dunoon
Edinburgh, United Kingdom
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
101 helpful votes 101 helpful votes
“Not Quite the Same”
3 of 5 stars Reviewed July 14, 2014

It was 5 years since we had stayed at the Glenmorag and not a great deal had changed. It was still a shaky, ancient, Victorian pile; much extended and rambling but giving magnificent views from our sea-view window.
Externally, the frontage has been given a lick of paint but a tidy away of the many cigarette butts left on the drive would improve it. Do smokers behave in this way in their own homes?
Internally, our bedroom appeared recently decorated and was spacious, clean and comfortable with ample stowage. The en-suite bathroom would have benefitted from improved illumination but everything worked, even if the shower head over the bath, fed by a mixer tap, needed some caution.
The public rooms also appeared recently decorated and in good order. At no location could I find the dirty conditions as described by a recent contributor. (Neither is Dunoon "run-down" as described - just suffering from the same recession as every other town and city which has closed shops and cafes. Compared to many, it's doing pretty well and worth exploring.)
The staff were invariably pleasant, helpful and efficient.
So far, all was satisfactory but the real let-down was the restaurant. At breakfast, a limited range of cereals, fruit juice and tea or coffee were self-service. Hot breakfasts were waiter service and of generally good quality, quickly served. No complaints there but dinners were a different matter. Starters and main courses were produced from the cheapest ingredients in which portion control played a major part and vegetables were boiled until taste and texture was gone. "Home made" soups? - Only if your home happened to be a factory in an industrial estate, I suspect. Fish Cakes! How often can these appear on a menu in various guises over a five day period? Salads without variety or colour and topped with a slice of corned beef!
Desserts were generally satisfactory and the one satisfactory item on the menu.
I am well aware that the Glenmorag is a budget hotel and haute cuisine with expensive ingredients cannot be expected but well-prepared and cooked food in reasonable quantities with some variety most certainly can. It is not impossible to find this at a Hart Hotel; a trip to the Garve Hotel, also one of the Hart Group, would make this clear and I recommend such a trip for the management and kitchen team at the Glenmorag.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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259 reviews from our community

Traveler rating
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    77
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • Any
English first
Scotland, UK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 8, 2014

We travelled to the Glenmorag Hotel with David Urquhart. We have a wonderful weekend. The hotels position overlooks the sea. Our room was large, clean and comfortable. The food was good, staff were friendly and helpful. We were entertained every night and will definately come back in the future. People have complained about the need for refurbishment, but this did not detract from the hotel's appeal, it was full of character.

Room Tip: The sea view rooms are only £5 extra for the weekend. We were a group of 3 so we had a side room.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 6, 2014

This hotel is definitely past its best. It needs upgrading, decorating and updating. Everything is very worn, dirty and past its best. It is in a lovely position overlooking the Firth of Clyde but is in a terrible state of repair. The food is terrible, the only plus point is that the staff do their best under difficult circumstances. We stayed for 4 nights and had trouble getting any hot water from the shower, and some of our party didn't get any hot water at all! Dunoon itself is very, very run down and not worth a visit.

Room Tip: There are no good rooms. But rooms overlooking the Clyde at least have a lovely view.
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swindon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 6, 2014

We were on a 5 day coach tour with David Urquhart and it was excellent value for money. The staff were fantastic. Only about half a dozen who were the waiters, bar staff, reception and probably a lot more besides. Nothing was too much trouble. It took a day or so to realize that Peter and Atilla were actually twins and not one person who was everywhere at once.

The rooms were a good size and clean. My bed and pillows were very comfortable. Plenty of hot water. The food was very good, particularly breakfast. The hotel is very big and would have been a splendid building in its heyday. I hope that Hart Hotels (Urquhart) can invest in this hotel. So much needs to be upgraded.

One point of concern was that coaches park at the side of the hotel and were parked over the fire escape area for the dining room. We would have struggled to get out along the side of the coaches.

We had 4 drinks vouchers each and the drinks were a good price. The entertainment was good and all styles of dancing were covered so that everyone could get up on the dance floor. The Scottish dancer was lovely

Overall it was a good holiday.

Room Tip: Pay the small supplement for a room with a view, which is wonderful, especially at night with all th...
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 7, 2014

Did a 5 day coach trip with David Urquart. The hotel is very tired looking and squeaky floorboards a pain especially if you had a room on the first floor!! I had seen reviews of the hotel before we arrived so knew what to expect. On the plus side the food was very good and the staff brilliant!! Entertainment was good as were the drink prices. I would recommend paying a bit extra for sea view. We went into Dunoon which is small and a bit run down. Excellent coffee shop though.

Room Tip: Pick a room with a sea view
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 4, 2014

This hotel is owned by the coach tour company David Urquhart and is ok for overnight accommodation. It has not been refurbished since before the War (probably WW1) but the staff are friendly and the food is filling. We had no reason to complain. And it made for a cheep holiday.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 25, 2014

This hotel is set high up on a hill overlooking the Firth and Dunoon. Our room was at the front with a beautiful view but was badly in need of redecoration with wallpaper peeling off, stained carpet and old furniture. The beds and bathroom were clean but quite a bit of dust gathered on furniture. Only 1 small lift for this large hotel and no telephone in the room. A budget hotel, you get what you pay for...
The chef/cook needs to learn how to cook potatoes which is strange considering they could cook the meat no problem?
On the plus side the shower over bath has good pressure and plenty hot water. The staff are all very nice.

Room Tip: if your booking a room here ask for a sea view.
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  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glenmorag Hotel

Address: 3 Kilbride Road, Dunoon PA23 7QH, Scotland
Location: United Kingdom > Scotland > Argyll and Bute > Dunoon
Hotel Style:
Ranked #9 of 10 Hotels in Dunoon
Price Range (Based on Average Rates): $
Number of rooms: 222
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Also Known As:
Glenmorag Hotel Dunoon, Scotland

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