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“warm and welcoming hotel” 5 of 5 stars
Review of BEST WESTERN Argyll Hotel Dunoon

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BEST WESTERN Argyll Hotel Dunoon
Argyll Street, Dunoon PA23 7NE, Scotland   |  
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Ranked #2 of 10 Hotels in Dunoon
Ayrshire
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
48 helpful votes 48 helpful votes
“warm and welcoming hotel”
5 of 5 stars Reviewed January 25, 2013

My Mum and I stayed here for one night bed and breakfast. I took her for a birthday treat as she grew up in dunoon many years ago. The hotel is great !!! From the minute we checked in, we were made to feel so welcome by the receptionist, she was so efficient and so friendly. booked 2 single rooms one of which had a sea view for my mum. rooms are spotlessly clean and so warm and comfortable with really good heating. bathrooms were also spotless. breakfast was beautiful. Freshly made sausage bacon and eggs and potato scone. waitress very friendly, nothing was too much trouble. asking if we wanted more tea and toast etc. Loved this hotel and would thoroughly recommendit, right in middle of the wee town of Dunoon

Room Tip: ask for a sea view
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review, January 27, 2013
Dear Guest

Thank you so much for taking the time for leaving a review on Trip Advisor. I am delighted to hear that you have been satisfied with your stay. It means a lot that you have taken the time to share your views and I hope we will continue to welcome you in the future. I look forward to welcoming you back

. Kind Regards

Surya Dev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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578 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

Me and my partner stayed in hotel just after newyear for 2nights through glasgow great deals.
Fantastic deal wee got with afternoon tea and followed by meal and bottle wine,which wee had in Rio restaurant. Steak was amazing i must say. It was amazing food,and Norrie the waiter was fantastic.
The hotel was lovely and clean. The staff were very nice and helpfull. Our room was sea view and very nice and bed comfortable.
Would highly recommend this hotel and wee will be returning soon to use our other voucher.

Room Tip: If you want peace and quiet go for seaview room,other rooms look on to back street and the pubs all...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review, January 24, 2013
Dear Guest

Thank you so much for taking the time for leaving a review on Trip Advisor. I am delighted to hear that you have been satisfied with your stay. It means a lot that you have taken the time to share your views and I hope we will continue to welcome you in the future. I look forward to welcoming you back.
Kindest Regards

Surya Dev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2013

Booked this break through one of the Glasgow deals. 2 nights bed and breakfast with dinner (with wine) on the second night all for a very cheap £99. To be honest I wasn't very hopeful about the service for that price but was pleasantly surprised. On arrival we were greeted by a very warm and friendly reception manager, who quickly checked us in and directed us to our premium room.... The room was huge, clean and tastefully decorated. Generous storage for clothes and modern chair, footstool and dressing table also dressed the room perfectly. Flat screen tv fitted to the wall with free view channels also available.Throughout the duration of the stay the staff are always friendly and helpful. Breakfast was served quickly and was hot and properly cooked... Very tasty indeed. Evening meal on the Saturday was brilliant, advertised as 4 courses but there was no way myself or my partner could eat 4 coursed due to the very generous portion size.... Would definetly recommend the the traditional vegetable curry with rice.... Absolutely brilliant. Excellent weekend with excellent food and beautiful surroundings. The owners of the Argyll Hotel have done a sterling job at running this hotel in the very sleepy town of Dunoon. I will defintely be back and will be happy to pay the full price... Only down side is the wifi is a bit hit and miss, but he other pro's with The Argyll Hotel more than make up for that....

Room Tip: upgrade to premium for a sea view.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review, January 24, 2013
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. All feedback we receive is greatly appreciated and we endeavour to make everyone’s stay here with us as pleasurable as possible.

looking forward to welcome you back .

Regards
Surya Dev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coatbridge, Scotland.
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2013

Excellent hotel, beautiful food, staff very friendly deserves more than 3*. My wife and I had a great break here in January. Would highly recommend this hotel if you like good food at reasonable prices( two restraunts to choose from). Staff very friendly and go out of their way to be helpful.

Room Tip: Ask for the Campbell room, no- 101( 4 poster bed,beautiful views).
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review, January 24, 2013
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavour to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 702059 or please email me at dev.surya@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards


Surya Dev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

Just back from this Hotel after a weekend away to dunoon my wife and i were treated brilliantly by management and staff and i would recommend this hotel to anyone rooms and hotel was spotless food and restraunts were great and not to pricey food and choice of restraunts were grat value loved it

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review, January 23, 2013
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavour to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 702059 or please email me at dev.surya@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards


General Manager
surya Dev
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2013

We have been visiting family in Dunoon for nearly 10 years. Each time we try a different B&B in the hope that we eventually find a good one! I'm pleased to say the search has now ended! We were very impressed with the hotel which was clean, with friendly attentive staff, modern rooms, a fantastic bathroom, comfy bed and great views. We were very happy with our room - the travel cot looked brand new and our baby son seemed very happy in it!

Our only observation was that our parents also stayed at the hotel but their room was overlooking the main street. They struggled with noise with it being Friday / Saturday nights and they said it sounded like there was a taxi rank right under their window as here were cars comng / going / waiting most of the night. Our room was at the front and we heard absolutely nothing! They will definitely book a front facing room next time.

I was personally disappointed with the breakfast which was barely luke warm but it certainly will not stop me highly recommending this hotel or returning there in the near future.

Thank you Best Western.

Room Tip: Choose a front facing room to avoid noise from weekend revellers on the high street.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review, January 21, 2013
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavour to give to all our valued guests. We will make sure that your comments are shared to all the Staff. The positive ratings you gave us on Trip advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 702059 or please email me at dev.surya@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards

General Manager
surya Dev
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 20, 2013

We booked this trip through the Edinburgh Great Deals website and because of this it was always going to be very much a value weekend.
On our arrival the reception was very friendly and efficient and we were soon tucking into a very good afternoon tea in the lounge. The food was excellent but the ambience ruined with loud dance music blaring from an enormous TV! Come on.. embrace the opportunities the surroundings offer.. put on some Jimmy Shand and light a welcoming fire in that that lovely (empty) fireplace!
Bringing us nicely on to the main subject.. the heat, or lack of it!
Yes, it was a cold weekend but on more that one occasion we suggested to each other that it might have been warmer eating outside.. the hotel was FREEZING!
Our room had a single electric fire which, even though on all the time, had to battle against the freeing cold air that blasted in through the huge gap around the door from the unheated corridor. We had to try to jam the door further closed with a chair and try to seal the gaps with blankets and jackets. The window too was old, rotten and draughty.
Breakfast was delicious but we actually had to go back up to our rooms and fetch our overcoats in order to sit in the dining room!
The management were very polite and responsive when we mentioned this to them but despite a promise to turn the heating up in the dining rooms the next morning was still as cold as ever.
Saturday night's sleep was difficult due to the volume of the music coming from the pub over the road 'til 3am, which found it's way nicely through our single glazed and draughty window.
Our evening meal in the hotel restaurant Rio's was very good with excellent service from Norman.
All in all a cheap and cheerful weekend with a very good standard of service and food quality. We would be unlikely to return though and would only recommend to our Eskimo friends!

Room Tip: don;t get the third floor! Face the sea.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surya d, General Manager at BEST WESTERN Argyll Hotel Dunoon, responded to this review, January 21, 2013
Dear Guest,

Thank you very much for your feedback on our hotel through Trip advisor. All feedback we receive is greatly appreciated and we endeavour to make everyone’s stay here with us as pleasurable as possible.

Unfortunately i can see you felt this stay with us was not as good as it should be , and for this i apologise. We will take your comments on board and try to learn for any criticism given.
I have taken on board and got fixed .

I do hope you will give us a chance in 2013 to change your opinion back and make your memories with our lovely hotel fantastic ones.

In the meantime if there is anything we can do to assist you please do not hesitate to contact us directly at 01369 702059 or please email me at dev.surya@sgehotels.com

Looking forward to welcoming you back soon.

Best Regards
surya Dev
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Argyll Hotel Dunoon

Address: Argyll Street, Dunoon PA23 7NE, Scotland
Phone Number:
Location: United Kingdom > Scotland > Argyll and Bute > Dunoon
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dunoon
#2 Family Hotel in Dunoon
#3 Business Hotel in Dunoon
Price Range (Based on Average Rates): $
Number of rooms: 34
Reservation Options:
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Also Known As:
Best Western Dunoon
BEST WESTERN Argyll Hotel Dunoon Scotland

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