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“We loved our stay here” 5 of 5 stars
Review of Heritage Lofts Serviced Suites

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Heritage Lofts Serviced Suites
Wellington Mills | 70 Plover Road, Huddersfield HD3 3HR, England   |  
Hotel amenities
Huddersfield, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“We loved our stay here”
5 of 5 stars Reviewed October 27, 2013

We stayed here recently and had a really lovely time.

I was a little apprehensive about entering the accommodation, but it was really straightforward.
We stayed in The Scarborough Suite which is really impressive. The suite is tastefully decorated with a little quirkiness that was perfect for the room.

The suite itself was very clean and had really expansive views.

We had a small problem with the electrics (a lightbulb went causing the fuse board to trip) a quick call to the emergency number; who called back immediately helped me solve the problem easily.

If pushed the only negative thing I could comment on would be to say that there is no hook behind the bathroom door.

We visited the relaxation area in the Heritage Gym and took full advantage of the sauna and steam room too. A perfect end to a lovely stay.

Thanks Danielle and team, we had a fantastic time.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageYorkshire, Guest Relations Manager at Heritage Lofts Serviced Suites, responded to this review, November 26, 2013
Hi S M,

We'd like to say a huge thank you for the lovely review. Positive feedback is always brilliant for us to read, and we will pass your comments onto our member of staff on-call who helped you with the electric issue!

We have taken your comments on board and had a hook fitted on the back of the bathroom door.

We're glad you enjoyed the sauna and steam room at Pure Fitness - they have just undergone a refurb so next time you return, you'll notice a big difference.

We hope to see you again in the near future, and thank you once again for your review.
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45 reviews from our community

Traveler rating
    26
    11
    2
    3
    3
See reviews for
4
21
6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2013 via mobile

Spent one night in the Scarborough suite due to visting my sister who has moved to Huddersfield. Loved it! Room was fantastic, little bit of luxury and check in couldn't have been quicker or easier! Stunning bath and lovely bedroom, coffee shop on site and parking. My dad was in the Africa room which was also glamourous and quirky.location was great being a ten minute taxi ride to the town centre. Communication with the staff at Heritage was brilliant, quick emails and happy to accommodate our requests. Will definitely be back, hope to make our stays regular when we visit my sister!
Fancy trying another suite next time!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageYorkshire, Guest Relations Manager at Heritage Lofts Serviced Suites, responded to this review, November 26, 2013
Thank you very much for such a positive review!

We're so pleased you loved our Scarborough Suite - it is one of our newly refurbished rooms, so maybe you can try the York, Harrogate or Wellington next time you return!
The Africa Suite is being refurbished in the new year.

We look forward to seeing you again soon.
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2013 via mobile

Stayed in the wellington suite for Just one night for a birthday treat.
The room was clean, the bed amazing. My favourite is the massive bath amazing :-) worth it just for the relaxing soak in that.
I will stay again and im looking forward to staying in other suites in the future.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageYorkshire, Guest Relations Manager at Heritage Lofts Serviced Suites, responded to this review, October 9, 2013
Hi Purplekitty1980,

Thank you so much for your lovely review! It's lovely to hear about guests who have had such a good experience with us.

We would love to welcome you back in future, and hopefully you will choose to stay in another one of our newly refurbished suites.

Kind Regards,

Krystina Firth
Guest Relations
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Huddersfield, United Kingdom
Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 42 cities Reviews in 42 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed September 3, 2013

I sooo wanted to be able to give the Heritage Lofts 5 out of 5! They're local for a start and I like to support local business where I can and I stayed in the Oriental room for one night by myself as a bit of a treat so I wanted to love it!

Don't get me wrong - they're not terrible. It's just they don't quite live up to the hype.

At first glance it was really lovely and beautifully done. 5 years ago it probably was. Now though it's all a bit tired. The faux leather on the sofa is all cracked and peeling. The bath has a crack as does the basin. the shower looked as if someone has spilt acid in the tray and the water pressure from the huge overhead shower is rubbish.

The bed is fantastic - to look at but the bed linen was cheap and bobbly.

Didn't use the kitchen facilities.

I must refute an earlier review though - it's EASY to get in and simple to find your room. AND they give you a 24 hour number to call if you need help - though I didn't use it.

A bit more attention to detail and a bit of refub needed I think.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageYorkshire, General Manager at Heritage Lofts Serviced Suites, responded to this review, September 5, 2013
I am so sorry to hear your experience wasn't what you had hoped. Rest assured, we are gradually refurbishing the suites - the original Rumboat and Amour suites are now known as Scarborough & Wellington and have been refreshed and updated with new furniture and décor throughout. We have also had new furniture in the Studios and we are gradually replacing the stand up showers with wet rooms.

We plan to carry out a refurbishment in all the suites by March 2014, and, as a result of your comments, I have today authorised the replacement of the settee in The Orient. Many thanks for your feedback, and I really do hope you will consider a return to Heritage when the changes have been made.
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Solihull, UK
Top Contributor
60 reviews 60 reviews
43 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 14, 2013

We stayed here when visiting friends for the weekend. The location was ideal and the building was stunning. The check in process was great too, as was the price.

However, a few things let it down:
1. No towels - and as there was no reception there was no way to get any
2. TV channels - ok if you want bbc news or parliament, not even terrestrial channels available
3. Tv remote didn't work
4. The bed was awful, sunk in the middle
5. There is a bar downstairs which was very noisy nail midnight
6. No hob, so if you want anything that doesn't go in a microwave then you better think again.

This being said, we would probably stay again when up in Huddersfield, although we may try a b&b in a pub instead.

Room Tip: I'm sure they are all nice, the studio we had was fine
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageYorkshire, Guest Relations Manager at Heritage Lofts Serviced Suites, responded to this review, August 15, 2013
Hi ninjakitty,

Firstly, I would like to thank you for your review. Feedback is essential to us as a company, and we are always striving to improve our services and guest relations.

I can only apologise for the troubles that you experienced during your stay at Heritage, and please note that we are now looking into the problems with the television and remote to ensure that this does not happen again.
Although reception is not open throughout the weekend, we have housekeepers on site and also a member of staff on-call for the duration of the weekend. You should have been provided with a mobile number written on the back of your key and in your booking envelope. It would have been possible to deliver more towels for you, had you rang this number. Although, I agree that the fact that you weren't provided with towels is inexcusable and appropriate action will be taken to ensure this is not repeated.

It states on our website that the Studio apartments do not include a hob, however if you had chosen to stay in a themed or one-bedroom apartment you are provided with a full kitchenette complete with hob.

We hope that you do decide to stay with us again when visiting Huddersfield, and that you would find your stay more enjoyable.

Kind Regards,

Krystina Firth
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Farnham Common, United Kingdom
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 9, 2013

Stayed here for one night after a wedding reception, and found it to be very good. The bed was very comfortable, the small kitchen area was a great bonus and the room large and airy with great views. Only one downside, the shower room must have been designed by a man! There was one large shower head, the type whereby you have to wash your hair - if you don't want to, then tough! It gets soaked anyway. A double shower head with a directable shower head would make a lot more sense! Luckily, we had booked two rooms and the second one had a double-headed shower, although the water poured on onto the floor from this one! Apart from that, we were very pleased with the rooms here.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageYorkshire, Guest Relations Manager at Heritage Lofts Serviced Suites, responded to this review, August 14, 2013
Hi Liz,

Thank you very much for your review. We love to hear your feedback as we are constantly aiming to improve our service.
Thank you for your comments about the shower - we are now looking into purchasing shower caps for each of our rooms.
We hope that you will consider staying with us again, and look forward to meeting you in the near future.

Krystina Firth
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Donington
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 29, 2013 via mobile

I booked the themed rum boat apartment on late rooms which cost £65, when I walked in the apartment I was stunned at the spacious and well decorated look, the kitchen/living area was lovely and had a great hammock chair which was great fun, bathroom was stylish and well equipped, in the bedroom a stunning four poster bed, I usually stay in premier inns so this was a lovely refreshing change and worth every penny, I will definitely be staying here again

Stayed May 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageYorkshire, Guest Relations Manager at Heritage Lofts Serviced Suites, responded to this review, August 14, 2013
Hi Alison,

Thanks for your brilliant review! We are so pleased that you enjoyed your stay and we are looking forward to welcoming you back in the near future.
The Rum Boat has been given a new look recently and has been rebranded as The Scarborough Suite. We think it looks even better now, so maybe you can consider staying here when you return!

Kind Regards,
Krystina Firth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heritage Lofts Serviced Suites

Address: Wellington Mills | 70 Plover Road, Huddersfield HD3 3HR, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Huddersfield
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 Specialty Lodging in Huddersfield
Price Range (Based on Average Rates): $
Number of rooms: 13
Official Description (provided by the hotel):
Our serviced studios and apartments are available for short, or long term stays. The booking process is very similar to hotels, but serviced apartments offer considerably better value for money.The main differences between using serviced accommodation and staying in a hotel include the provision of a kitchenette area with self-catering facilities, Freeview television and Wi-Fi. These are often things that are charged for at hotels. In addition, you are free to bring your own food and alcoholic beverages without the worry of utilising room service or eating at specified mealtimes.Our self check in service gives guests the freedom to check in as and when they please, and gives a greater sense of privacy, adding to that ‘home from home’ feel. Our Housekeeping staff will service your room with towels and linen every third day, and again this can be done at your convenience.The suites range from studios to one or two bedrooms and penthouses. We also offer themed suites which are ideal for special occasions, or just for a little extra luxury. These self catering suites were constructed and furnished in 2010, but still boast many original features of our Victorian textile mill, such as the exposed stone walls and impressive wooden roof beams. This combined with modern and contemporary décor and facilities present a stylish base for work, leisure or just a getaway.Don’t forget! We can negotiate preferential rates for frequent users and corporate guests. BreakfastOur Bistro onsite is open for evening meals and breakfast from 9am and there are many great quality restaurants around Lindley. If you would prefer a continental breakfast pack to be placed in your room prior to your stay, we would be more than happy to arrange this. ... more   less 
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