To start, this hotel is pretty much on the flight path for planes landing and right outside the train station...would you know it? Would you ever! I woke up and forgot I was at the airport, it's incredible. Windows triple glazed and extremely quiet.
Breakfast was pretty good with decent choice.
A note to travelers, despite this hotel being on the flight path, you will need a taxi to the airport itself, no shuttle available. No matter for us as we were going to Luton itself (10mins drive away) and stayed here for value.
My only real complaint was the bar staff at night. Bar guy must have been new as he was slow but I can forgive that, gotta learn somehow. I asked for a Desperados for me and an Archers and Lemonade for my friend. Desperados, easy, done!
The barman didn't know what Archers and Lemonade was!! Name is in the title! I had to point it out to him. If he's new, I can kinda forgive slowness but he should know his (limited choice) bar.
Worse than this was the night porter stood 5 metres away. He could see 2 guys (one being me) waiting at the bar and 1 being served by Mr Newguy and he did NOTHING. I complained to staff about this on check out, it's bad customer service to see a busy bar and still do nothing
This aside, I'd stay here again and recommend it to others, even for going to Luton, it's not far away
- Official Description (provided by the hotel):
- The Hampton by Hilton London Luton Airport hotel is conveniently located less than five minutes from Luton International Airport. Our hotel is within walking distance from Luton Parkway Train Station, which offers direct access to St. Pancras International Station in 25 minutes.Aside from being home to a major London airport, Luton offers various attractions in the surrounding urban area, from theatres and museums to shopping at The Mall Luton. Explore the many pubs and wide range of restaurants in Luton town center, in addition to healthy dining options at the hotel, including Hampton’s free hot breakfast and casual meals, or late-night snacks at the 24-hour bar. ... more less
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