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“Great value for Luton travellers” 4 of 5 stars
Review of Holiday Inn Express Luton Airport

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Holiday Inn Express Luton Airport
3.0 of 5 Hotel   |   2 Percival Way, Luton LU2 9GP, England   |  
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Ranked #8 of 24 Hotels in Luton
Guernsey, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Great value for Luton travellers”
4 of 5 stars Reviewed September 13, 2013

Stayed for 1 night pending onward travel the next morning. The Hotel is at walking distance from the airport (through the tunnel), but one can also take one of the shuttelbuses. Clean, quiet, standard rooms and good breakfast at a great price.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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512 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2013

Had to take an early flight and the overnight stay was perfect for what I needed, but I had had dinner prior to arrival. Cannot comment on bar / restaurant.
Limited but helpful breakfast included. A bonus if your flight is really early
Will use again / will recommend to others

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
Top Contributor
58 reviews 58 reviews
38 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 12, 2013

If you are flying into Luton late in the evening or flying out of Luton early and do not wish to be worried about commuting into/our of Central London late at night or in the morning,this is a great choice. It's walking distance from the airport - around 400m, just follow the signs for hotels. Holiday Inn Express is the closest one of all. The staff are polite. The rooms are fairly basic, but clean and there is absolutely no noise from the airport. I got a great bargain (GBP 41), so I was really pleased. There is nothing to criticize, actually, except the intercontinental breakfast which you can have as early as 4 am and they tell you in advance that at that time only cereals and coffee will be available which is fair enough. But when you come down at a normal hour such as 6.15 and there is still not much to choose from except butter, jam, toast, cereals, juice and coffee, you are a bit disappointed. Some cheeses would be nice. Or some ham? Anyway, a little wider selection to choose from would be great. Perhaps I was too early still.

Room Tip: Ask for a room looking at the runway. It's a fantastic view early in the morning when planes sta...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, September 28, 2013
Dear fillout,

Thank you for providing us with a very considerate review and for staying with us. We are delighted to read you found our location convenient and our staff polite. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Again, many thanks for the feedback and our apologies for the shortfalls.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 9, 2013

Just needed an inexpensive hotel close to Luton Airport for an early morning departure. This was perfect. Quiet, comfortable rooms. free and too pay wifi, bar and regular 24/7 free transport to the terminal. Great cost too.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
52 reviews 52 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 8, 2013

The Hotel is good and all the it services are OK. If you must fly out of Luton Airport, then I recommend this hotel. This hotel is not for an extended stay. The value is great. The hotel is also near the airport but still a good solid 10 to 15 min walk, which is OK but part of it is up slope and for me it was hard with a family of 5. They also start serving breakfast early to accommodate the air travelers. I got some really early and it was nothing fancy on the contrary it was very basic but it may have been because of how early it was.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

We used the hotel the night before our holiday and the night we returned.
It's basic but clean. The bar ans restaurant wa good and not overpriced.
The room on the first stay was very quiet and couldn't hear any air traffics, the room on the return was noisy and could hear everything. The breakfast was poor and hot food was cold. The main negative we're the staff had the Attitude of couldn't care less.
But it was convenient and would stay again as the beds were good.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, September 24, 2013
Dear Jameslamb,

Thank you for taking the time to write your review. I was disappointed to read that you received service that was unacceptable. I do apologize for any inconvenience that you have experienced.

We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 7, 2013

We stayed for 1 night prior to an early (7am) flight. The noise from airport / aircraft is limited. Great views from the bar of planes landing. Food was good (pub bar food style). And cheap. We would definitely stay again.

Breakfast is served from 4am. Family room is double bed and double sofa bed. Space is limited in the room.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Luton Airport

Address: 2 Percival Way, Luton LU2 9GP, England
Phone Number:
Location: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 24 Hotels in Luton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Luton Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
Enjoy convenient airport access at the modern Holiday Inn Express London-Luton Airport hotel. The closest hotel to Luton Airport, Holiday Inn Express London-Luton Airport is easily accessible via the airport's shuttle bus service. We're also just 4 miles from the M1 and a mile from Luton Airport Parkway train station for direct links to central London.Triple-glazed windows in all of our comfortable bedrooms help you sleep soundly and our complimentary hot buffet breakfast for all guests. Free Wi-Fi is also available in your room.Host business events for 2-50 people in one of Holiday Inn Express London-Luton Airport's 7 naturally lit meeting rooms, all with wireless Internet. We're conveniently located for easyJet and Thomsonfly services, and major businesses like Siemens and Ernst & Young are just a mile from our hotel in Capability Green Business Park. For a fun family day out, head to Whipsnade Zoo 10 miles from the hotel. You can pick up last-minute holiday essentials at The Mall Arndale, 2 miles away in Luton town centre. Plan your day via our free Wi-Fi in the comfort of the lounge. You can watch planes land as you dine in our bright Great Room, and mingle over drinks in the Lobby bar where friendly Holiday Inn Express London-Luton Airport staff are on hand around the clock. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Luton Airport Hotel Luton

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