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“Early Flight” 4 of 5 stars
Review of Holiday Inn Express Luton Airport

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Holiday Inn Express Luton Airport
3.0 of 5 Hotel   |   2 Percival Way, Luton LU2 9GP, England   |  
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Ranked #8 of 24 Hotels in Luton
London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Early Flight”
4 of 5 stars Reviewed January 3, 2013

Very good value. The staff when booking had been a bit sullen and it had put me off a bit. When we got there however they were extremely nice and friendly. Room cost about £50 for a family of 4 and really we couldn't have faulted it for that price. Comfortable and clean and a good atmosphere in the restaurant.

Food in restaurant was average but fine and okay value considering.

Fantastic for an overnight stay before an early flight would definitely do it again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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512 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sheffield, United Kingdom
Top Contributor
103 reviews 103 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed December 31, 2012

Used this hotel as part of a "Hotel and parking" deal and was very good value.Very close to the terminal and easily walkable. Room was very clean and comftable with no aircraft noise through the triple glazed windows. Basic bar and restaurant serving simple meals.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaconsfield, United Kingdom
Top Contributor
77 reviews 77 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed December 28, 2012

You get what it says on the tin at this hotel - it is very much a business hotel for people who either have business at the airport or have very early flights. As such it serves mediocre food and the bar is functional only - no atmosphere so just functional, but the rooms are fine and it is within walking distance of the terminal building so you can forgive it's limitations

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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England
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 11, 2012

Very clean, quiet hotel. Stayed night before flight from luton airport.
Could see planes land on runway from room, looking across Mid term car park. No noise thou as triple glazed.
Breakfast at 5.30am was continental, which was adequate, full starts at 6.30am.

Cost £5 for nights parking.

Would stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reading
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 11, 2012

this was a very comfortable hotel, good sized rooms and facilities, apart from the view from the window of the airplanes, which was interesting for a while, but i wasn't their for the view.
The service from the staff was excellent, very accommodating and well trained, and always a smile on their face.
The only thing i could fault was maybe the car parking, which in that area is the usual overprice fee per hour but overnight stay is also charged for, which seems unfair when you're a guest, but charged at a flat fee overnight price.
all in all a excellent hotel to stay at at pre flight.

Room Tip: choose a room on the upper floors as lower floors are at road level
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 4, 2012

Myself and the Wife along with In Laws stayed the night at this hotel before onwards travel to Germany. This was the first time we stayed at a Holiday Inn Express and I must say what a great hotel and experience we had. The rooms were very comfortable, clean and spacious. Our overall experience was one of delight.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, UK
Top Contributor
95 reviews 95 reviews
55 hotel reviews
Reviews in 54 cities Reviews in 54 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed December 2, 2012

Really a disappointing stay. The staff could not be asked to help - check them in and check them out is all they were interested in. If the hotel was not in the best place for the airport I would not recommend a stay there.

Room Tip: high floor .....
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, December 22, 2012
Dear jason045,

Thank you for taking the time to express your thoughts and concerns regarding your stay with us. I was disappointed to hear of the inconveniences you experienced during your stay. I would like to take this opportunity to express my sincerest apologies. Rest assured that your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Luton Airport

Address: 2 Percival Way, Luton LU2 9GP, England
Phone Number:
Location: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 24 Hotels in Luton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Luton Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
Enjoy convenient airport access at the modern Holiday Inn Express London-Luton Airport hotel. The closest hotel to Luton Airport, Holiday Inn Express London-Luton Airport is easily accessible via the airport's shuttle bus service. We're also just 4 miles from the M1 and a mile from Luton Airport Parkway train station for direct links to central London.Triple-glazed windows in all of our comfortable bedrooms help you sleep soundly and our complimentary hot buffet breakfast for all guests. Free Wi-Fi is also available in your room.Host business events for 2-50 people in one of Holiday Inn Express London-Luton Airport's 7 naturally lit meeting rooms, all with wireless Internet. We're conveniently located for easyJet and Thomsonfly services, and major businesses like Siemens and Ernst & Young are just a mile from our hotel in Capability Green Business Park. For a fun family day out, head to Whipsnade Zoo 10 miles from the hotel. You can pick up last-minute holiday essentials at The Mall Arndale, 2 miles away in Luton town centre. Plan your day via our free Wi-Fi in the comfort of the lounge. You can watch planes land as you dine in our bright Great Room, and mingle over drinks in the Lobby bar where friendly Holiday Inn Express London-Luton Airport staff are on hand around the clock. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Luton Airport Hotel Luton

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