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“Great airport hotel” 4 of 5 stars
Review of Ibis London Luton Airport

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Ibis London Luton Airport
2.0 of 5 Hotel   |   Spittlesea Road, Luton LU2 9NZ, England   |  
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Ranked #10 of 24 Hotels in Luton
Bristol, United Kingdom
Top Contributor
117 reviews 117 reviews
53 hotel reviews
Reviews in 70 cities Reviews in 70 cities
70 helpful votes 70 helpful votes
“Great airport hotel”
4 of 5 stars Reviewed March 10, 2014

The hotel is so close to the medium term parking area and very convenient. The bedrooms are standard Ibis rooms, but contain everything you need for a restful night's sleep. I checked out too early for breakfast, but did eat there the night before and was very impressed. There were four of us dining, each ordering something different and all enjoying what they ordered.
A good choice for a stopover.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, March 12, 2014
Dear Welshman101,

Thank you for reveiwing your recent experience at Ibis London Luton Airport. I am very pleased to hear that you really enjoyed your stay and that you were especially pleased with the restaurant service. I will ensur ethat the team reads your review and that will encourage them to improve even more. We really appreciate all of the positive feedback.

Thank you once again and we hope you will give us the opportunity to welcome you back again for an even better stay.

Best Regards
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1,332 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Ross-on-Wye, United Kingdom
Top Contributor
81 reviews 81 reviews
15 hotel reviews
Reviews in 46 cities Reviews in 46 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 9, 2014

As we had a very erly flight from Luton we decided to stopover in Luton. I don`t know why we chose the Ibis but I am glad that we did. The room was clean and roomy with everything needed for an overnight stop.I really didn`t expect too much in the way of food in the restaurant , but what a surprise, the meal was excellent, as was breakfast ( and served from 4.00 am !!! ) ,
Very highly recommended.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, March 12, 2014
Dear penlivi,

Wow!! Thank you so much for giving your Ibis London Luton Airport experience a perfect score. We really appreciate you taking the time to give us such positive feedback . We have been working really hard to improve and the team will only want to work harder now, to receive more reviews like this.

Thank you once again and we hope to have the opportunity to welcome you back again in the near future.

Best regards
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Coventry, United Kingdom
Top Contributor
296 reviews 296 reviews
57 hotel reviews
Reviews in 117 cities Reviews in 117 cities
224 helpful votes 224 helpful votes
5 of 5 stars Reviewed March 7, 2014 via mobile

We stayed for a night before taking a very early morning flight from the airport. Cost was £55 including 5 days parking at Airparks. The room we had was scrupulously clean and had good facilities including flat screen TV and wifi. We didn't have breakfast at the hotel so cannot comment on that. The new style bed was fine, good sized and not particularly uncomfortable. The hotel was quiet which was surprising given how close it is to a busy road and the airport. And we were able to walk to the airport the following morning in about 10-15 minutes.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, March 12, 2014
Dear Zut_Alors,

Thank you for taking the time to review your recent stay at Ibis London Luton Airport and thank you for giving us top marks. I am glad that we managed to exceed your expectations and we hope you will become a regular user of the Ibis brand. We do appreciate all the positive feedback.

Thank you once again and we hope to see you again for another great stay in the future.

Best regards
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Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2014 via mobile

Stayed in this hotel after a night flight it's a short walk from the airport, checking in was quick and our room was spotless,we talked to another guest who complained the rooms were small but I didn't think it was a valid complaint, they were clean warm comfortable and airy I had a peaceful sleep to say I had to be on the road again within 5 hours. Would stay here again.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, March 12, 2014
Dear Mazwebster,

Wow! A perfect score for your recent experience at Ibis London Luton Airport. Thank you so much for taking the time to review your stay and for recommending us. I am happy to hear that you were satisfied with our rooms and hope you received great value for money. Your review will really encourage our team to ensure all of our guests have experiences just like yours.

Thank you once again and we hope to have the opportunity to welcome you back again in the future.

Best regards
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Sheffield, United Kingdom
Top Contributor
77 reviews 77 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed March 3, 2014

My partner and I stayed here for the first time before an early flight from Luton. The hotel is a short walk from the terminal where where we had been dropped off by Airparks.
On arrival we were checked in nice and quick before going to our room.
The room although not massive was very clean, modern and well laid out. The bed was comfy and instructions for wifi were clear.
I had to go down to reception for an extra pillow and to pay for breakfast and the staff were outstanding very polite etc.
We had both dinner and breakfast in the hotel both of which were tasty and well priced. The only I did not like was the layout of the eating area, there was not much privacy and at busy times you would struggle to get a seat and feel like you were sitting on your neighbours lap but apart from that I could not fault the hotel. We would recommend to friends and other travellers. Happy Holidays...

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, March 12, 2014
Dear lamb_bob,

Wow! Thank you so much for giving your recent experience at Ibis London Luton Airport a perfect score. Even though we received such a great review, the team will keep striving to improve even more. We really do appreiciate the positive feedback and I am really glad to hear how much you enjoyed the food & beverage offered. I completely understand your feedback regarding the layout...it seems we are suffering from our own success! If you would like to have a more private dining area, the team would be very happy to welcome reservations, so we can reserve a table for you.

Thank you once again and we hope to be able to impress you once again in the future.

Best regards
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Cheltenham, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

We stayed here a second time in February. Again, a clean and well appointed room. Excellent value for money and the breakfasts was plentiful and hot. The staff were very helpful and friendly as ever. The only issue was that the bar had closed when we got back in and wasn't serving alcohol, which made the free drink we were entitled to an impossibility! Other than that, I'd u reservedly recommend the hotel to anyone who is flying out of Luton and needs an overnight bed, or to someone who needs to get into London early and doesnt want to stay in the city. (Although the Euston Ibis is a good option for this).

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, March 12, 2014
Dear Kevin R,

Thank you for giving your experience at Ibis London Luton Airport 5 out of 5! We really appreciate all of the positive feedback and are pleased that you were just as happy with this stay as you were with the last. It really shows that the team are consistently doing a great job here, but we will all continue to improve.

Thank you for your recommendation and I hope we can all welcome you back again for another great stay in the future.

Best regards
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London, Uk
Top Contributor
81 reviews 81 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 26, 2014

I must admit to relatively low expectations of this hotel but I was more than pleasantly surprised. My room cost just £44.95 (room only) and it was very comfortable (especially the new bed which they are justly proud of), clean and with an efficient 'pod' bathroom. I was just in time to order some hot food (they stop serving after 10pm) and had a good lamb burger with excellent chips for £10.95. All in all a very good well run hotel less than ten minutes walk from departures and served by the airport bus from Luton Airport Parkway, and really good value compared to some of the local alternatives.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManagerLuton, General Manager at Ibis London Luton Airport, responded to this review, March 13, 2014
Dear lanchel,

Thank you for taking the time to write a review of your recent experience at Ibis London Luton Airport. I am very pleased to hear we exceeded your expectations and we really appreciate all of the positive feedback, especially about the Ibis Sweet Bed.

We hope to have the opportunity to welcome you back again in the future for another great stay. Thank you once again for recommending us.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London Luton Airport

Address: Spittlesea Road, Luton LU2 9NZ, England
Phone Number:
Location: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 24 Hotels in Luton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Luton Airport 2*
Number of rooms: 162
Official Description (provided by the hotel):
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious and air-conditioned, and has comfortable beds and functional bathrooms. Luton Airport Parkway Station is about 1km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton

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