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“Good” 4 of 5 stars
Review of Ibis London Luton Airport

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Ibis London Luton Airport
2.0 of 5 Hotel   |   Spittlesea Road, Luton LU2 9NZ, England   |  
Hotel amenities
Ranked #9 of 25 hotels in Luton
uk
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
“Good”
4 of 5 stars Reviewed February 27, 2012

Just back froma two night stay at this hotel. We were staying here as we were meeting friends who stayed nearby in Hemel Hempstead.

Arrived just before 8pm on the Friday night and have to say that the reception staff were so friendly and welcoming.

We were pleasantly surprised with this hotel as we were expecting it to be like a Travelodge however we could not believe it. We stayed in room 186, not much of a view, but the room was larger than expected and was spotless. Shower was great, very powerful.

We ate in the restaurant on the Friday night and the food and service was great. Meals were massive portions and good value for money.

All in, we would stay at this hotel again.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KashifRABBANI, General Manager at Ibis London Luton Airport, responded to this review, February 27, 2012
Dear Guest

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found your stay up to your expectations.
Once again thank you for the time spent in posting your comments and most of all for the chance you are giving us to be better in the future.
Sincerely,

Kashif RABBANI
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ireland
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 25, 2012

We stayed at the Ibis at the airport because we had late/early connecting flights. Very close to the airport, free shuttle to the hotel but a bit of a walk from the hotel to get the shuttle back to the airport so we got a taxi which was very cheap and worth the expense.
The rooms are very basic but have everything you need. Food in the restaurant was ok, good value for money.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KashifRABBANI, General Manager at Ibis London Luton Airport, responded to this review, February 27, 2012
Dear Guest

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found your stay up to your expectations.
Once again thank you for the time spent in posting your comments and most of all for the chance you are giving us to be better in the future.
Sincerely,

Kashif RABBANI
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 21, 2012

For an early departure from Luton Airport this is excellent, you really can walk into the terminal (as long as you can trundle and don't have to carry your luggage). We had a meal in the hotel restaurant, very good for an economy hotel. The bed was hard but comfortable and the bathroom well fitted. The only problem was slow service at the bar but overall clean, comfortable and convenient.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KashifRABBANI, General Manager at Ibis London Luton Airport, responded to this review, February 27, 2012
Dear Guest

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found your stay up to your expectations.
Once again thank you for the time spent in posting your comments and most of all for the chance you are giving us to be better in the future.
Sincerely,

Kashif RABBANI
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed February 18, 2012

I stayed in ibis luton airport hotel and was very happy with the services I received. Staff is very professional, helpful and eager to go extra mile to help. We checked in around 8pm and was greeted by very cheerful staff, she was professional and also helped us with our queries. We had a dinner in a restaurant and I must say that food was great, it was a little bit expensive but quality was great. Staff was quick and efficient. Breakfast starts at 4:30am which is a plus point and it's 7.50 for full English breakfast. I will certainly recommend to have breakfast in the hotel because at the airport it's more expensive and cost us £6.80 for a sandwich and a cup of coffee each. We are coming back to Luton again for Olympics games and will definitely stay in ibis Luton hotel as train is only 3 mins by taxi or 15 mins on foot and goes directly to Kings cross station in central london which is much cheaper than stay in central London itself.

Highly recommended

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KashifRABBANI, General Manager at Ibis London Luton Airport, responded to this review, February 27, 2012
Dear Guest

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found your stay up to your expectations.
Once again thank you for the time spent in posting your comments and most of all for the chance you are giving us to be better in the future.
Sincerely,

Kashif RABBANI
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ibis London Luton Airport

Address: Spittlesea Road, Luton LU2 9NZ, England
Location: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 25 hotels in Luton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Luton Airport 2*
Official Description (provided by the hotel):
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious and air-conditioned, and has comfortable beds and functional bathrooms. Luton Airport Parkway Station is about 1km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton

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