We stayed at this hotel through a Groupon offer and would never ever go there again! Although a cheap deal, we would have expected better service that we had. The room was very compact, to say the least. In the en-suite shower room there were no door hooks or shelves for toiletries, either near the basin or in the shower. And don't get me started on the shower! The water pressure was pathetic and having turned it on, could not reduce the temperature and nearly scalded myself. My husband went down to find a staff member and was told they were aware and just to give the temperature handle 'a good yank'!! We did eventually reduce the temperature slightly but was just glad to be able to get showered.
So - down to breakfast. There was nothing laid out, as one would expect. We sat down at one table, and were quickly told to move to another one. Then, did we want the full english or toast & cereal? Everywhere else we have stayed you are able to make your own choice to include both cereal and cooked breakfast. No - this was either/or. We elected for cereal/toast and when I asked for brown bread, was told 'no brown - we only have white'. I also asked if there was any orange juice. I was told they didn't supply it unless I paid 50p for a glass! I always thought that orange juice was a staple part of most breakfasts! I also asked if they did fresh fruit? Silly question! no fresh fruit!
After an exhausting day around Scarborough, we went down to the bar for a drink at about 8.30pm. There was one other couple actually sat at the bar, but the rest of the place was empty. I duly sat down in a comfy window-seat with soft cushions, only to be told I couldn't sit there as it was reserved for diners. The place was empty!! We were directed to the far end of bar, on hard dining chairs, so after one drink I went up to the room. My husband later noticed that the soft seating area seemed to be the R&R area for the staff and they obviously didn't want anyone else sitting there!
Day 2 breakfast was the same procedure, with payment for fruit juices and the barman even queried whether my husband had paid for the juice the previous day! My husband was then told, in no uncertain terms, did we realise that we had to vacate at 10am? They couldn't get rid of us fast enough! This is one place we shall never visit again.
- Official Description (provided by the hotel):
- We are a family run pub and eatery, providing bed and breakfast in our rooms above, most of which are en suite. We serve good quality home cooked food Monday to Thursday 12.00 To 8.30Pm, until 9.00Pm on Friday & Saturday and we serve a 4 roast carvery dinner 12noon till 4pm every Sunday. We have a large car park, are in close proximity to many local attractions and the bus (3a) into Scarborough town shopping centre, stops right outside the Ivanhoe on a regular basis. We are only 5 minutes walk from the sea front and sea life centre, directly opposite the North Cliff golf course, and in walking distance to open air theatre and the oriental peasholme park. Free wi fi & Bt Sports is available in bar and public areas. We have outside garden seating and smoking area. ... more less
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