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The Helaina: Traveler Reviews


The Helaina
14 Blenheim Terrace, Scarborough YO12 7HF, England
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Traveler Reviews

97% Recommend
4.5 of 5 stars 87 reviews
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[ Date ] [ Rating ]
Warms up a Scarborough winter's day

The Helaina

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5 of 5 stars
nevrille 1 contribution
leeds
Mar 17, 2008 | Trip type: Couples
5/16 found this review helpful

This is my first review; I've often used trip advisor, and thought I should do my bit in return, but i've never been that inspired, everywhere's just been ok. However, after our Saturday night in Hotel Helaina, i want to compliment the owners for providing what we (my wife and I) and surely most people have always wanted in accommodation - somewhere, which is clean, comfortable, reasonably priced and makes you want to go back.

This place (despite it's name - was that inherited? Sorry, Helainas around the world) was really nice; it was definitely NOT one of those tired and worn traditional seaside B&Bs that make you wish you could afford a decent hotel (which, from our limited experience, don't always live up to expectations anyway!).

Jill and Tom, the young (and very friendly) owners have apparently only had the place for a couple of years and we saw from their website that they've already won a best B&B award - we could understand why.

During our stay, we just felt very comfortable and relaxed because the hotel is warm, cosy and spotlessly clean. The decor and furnishings are very tasteful - contemporary (but not in a 'trying to hard to be contemporary' or 'pretentious' way). The breakie was excellent, a full English, without the grease, and in a room we felt at ease to be in, not one of those - with doily clad Formica tables - where the tinkling of the teacups makes you cringe, let alone the uncomfortable coughs and clearing of throats!

When we complimented Tom and Jill on how nice the Hotel was, they told is it's an ongoing process getting it how they want it - which makes us think it's going to carry on being a nice place to stay!

We've spent time in Scarborough in the past, and we don't know if it has cleaned up it's image or it was just the positive feeling we were left with after staying at the Hotel Helaina. Either way, if we go back again, we definitely have somewhere to stay which is not much more expensive than some of the 'traditional' Scarborough B&Bs and is on a level par, if not better than the more expensive hotels, with regards to comfort and the general feel good factor!!

Keep up the good work Hotel Helaina!!

  • Liked — it was very clean, comfortable and friendly
  • Disliked — the name
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 17, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Perfect hotel

The Helaina

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5 of 5 stars
Northernlass033 3 contributions
Yorkshire
Mar 13, 2008 | Trip type: Couples
5/15 found this review helpful

We loved our stay at the Hotel Helaina. We were on the top floor, which was up a lot of steps, but well worth it for the sea view. The staff were friendly, polite and well-organised with checking in / out and breakfast. The full English (with offers of additional coffee, tea and continental - including cakes!) was the best I've had in a hotel. The bathroom was clean and the toiletries provided were really lovely; the bathrobes were a nice touch. We had no complaints, and would go back again.

  • Liked — Friendly, personably staff
  • Disliked — n/a
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 13, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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The jewel in Scarborough's crown

The Helaina

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5 of 5 stars
AdLiverpool 1 contribution
AdLiverpool
Mar 5, 2008 | Trip type: Family
5/16 found this review helpful

We've stayed in many hotels, B&Bs etc across the UK (I travel a lot for work) and I have to say that the Hotel Helaina is one of the best we've visited. It's in a great location, with a fantastic view of the bay, the rooms are nicely decorated and the breakfast was outstanding (I could write a whole review on that alone). It was also great value for money but the most notable thing about the place was how nice the owners were and how welcome they made us feel (without feeling like we were being fussed). I couldn't recommend this anymore and it's worth a trip to Scarborough just for that breakfast. :)

  • Liked — The decor of the rooms - tasteful without being ostentatious
  • Disliked — There was nothing to dislike about it
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 05, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Home from home

The Helaina

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4 of 5 stars
scouserlady1 2 contributions
Liverpool
Mar 5, 2008 | Trip type: Couples
3/14 found this review helpful

We thoroughly enjoyed our stay at Hotel Helaina. It was a refreshing change to find a seaside B&B that wasn't remotely "chintzy". On the contrary, our rooms were stylish and contemporary and very comfortable.
Jill and Tom Wilson were convivial hosts and provided a hearty breakfast each morning and we were able to unwind with a bottle of wine in the lounge at the end of a days walking.
The view of the North bay from our window was fantastic.
We feel the Hotel Helaina is definitely worthy of it's award winning status and we will certainly be returning.
Many thanks!

  • Liked — the decor and the welcome
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 05, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
The perfect getaway for a romantic weekend

The Helaina

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5 of 5 stars
Sarah082 1 contribution
England
Mar 4, 2008 | Trip type: Couples
1/12 found this review helpful

I had to write and share with everybody what a wonderful weekend we just had at Hotel Helaina in Scarborough.

Tom and Jill have made this hotel a home from home with the luxuries of being away.

The beautifully decorated room was a tranquil place to rest our heads on the perfectly comfortable beds and we left feeling newly revived.

Thank you Tom and Jill we will certainly be back to enjoy your great hospitality.

  • Liked — The friendly staff and wonderful photo gallery
  • Disliked — The delicious breakfast made me break my diet, but it was worth it.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 04, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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The Helaina Address

14 Blenheim Terrace, Scarborough YO12 7HF, England