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“That good I stayed an extra week” 5 of 5 stars
Review of Royal Hotel Scarborough

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Royal Hotel Scarborough
3.0 of 5 Hotel   |   St. Nicholas Street, Scarborough YO11 2HE, England   |  
Hotel amenities
Ranked #25 of 28 Hotels in Scarborough
Retford, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“That good I stayed an extra week”
5 of 5 stars Reviewed May 17, 2013 via mobile

Been here many times before, ended up with a really good room, the staff are fantastic nothing ever too much trouble, so helpful made me feel at home! The meals are really good and I can only say that it is getting better every time I visit. What a lovely hotel to stay in, full of grandeur with an excellent homely feel.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,355 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (441)
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
Scunthorpe, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2013

after reading reviews we were a bit dubious about this hotel and had decided we would not stay after making this booking but we had no need to worry. to our surprise the staff were great and friendly. the room was large with a sea view over the bay, large bathroom,big tv,and even a trouser press and fridge.breakfast was adequate you would not go hungry something for everone. we went sat. and sunday night, there was entertainment on the sat. only, was quite good. the lounge was spacious clean and comfortable. overall the hotel is in need of a bit of TLC but for the price we paid it was excellent value for money,we booked through britainnia and travelled on 20th april. we will definitely return

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cannock, United Kingdom
Top Contributor
73 reviews 73 reviews
26 hotel reviews
Reviews in 47 cities Reviews in 47 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 15, 2013

A tired exterior belies the sweeping staircase that greats the guest when entering the hotel. Sadly close inspection reveals that the stair carpet is quite warn in places. Our room was a great disappointment as it was obviously a single room (confirmed by a single size headboard) into which they had squeezed a double bed. It was difficult to move around the room and I was puzzled as to why they had put an ironing board in the room as it would have been impossible to put it up and use it. Had we being staying more that 2 nights we would have had to ask for a bigger room. I would guess that the shortage of staff was an attempt to balance the books and service was, as a consequence, slow. Breakfast is buffet style and both mornings guests were waiting by the hotplates for the food dishes to be refilled. The two coach loads guests added to the strain on the staff in the dining room and there were many discontented guests at dinner. I overheard a few say that they would not be returning. Sad but so many English hotels have a lot to learn about service

Room Tip: If you want a double make sure it is a proper double not a single with a double bed.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 15, 2013

The hotelstaff were friendly and helpful however in the dinning room it was very understaffed and you had long wait between courses.Hotel is old but very attractive. Arrived 4pm no heat in room and it was cold they brought portable heater which did help,the room heating was turned on 5 hours later and was on for only 90 mins then off all night again. In a hotel of this class heating shoud be available when cold outside as required. Room was ok but very worn and shower badley stained chair filthy not up to a decent standard. It is ok if you pay a low rate but as it is usually quite expensive you can find much better value for money with all the hotels in scarborough and keep warm.Overall not the best.

Room Tip: many room face inward with terrable depressing view and room that face road can be noisey.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelso, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

me and my partner booked a room here for three nights B&B for only £137.00, thinking this was too good to be true we decided to read some of the reviews on trip advisor. We were horrified at some of the reviews and were much dreading our stay. however, when we arrived at the royal we were welcomed by lovely staff and the room was perfect for what we paid, nice clean and tidy. at breakfast we were swiftly shown to our table and it was self service, which was great you could eat as much as you wanted from the buffet. we also decided to check the swimming pool out which was nice and peaceful and we feel very reasonable. all in all it was not the horror we were expecting and we intend to return. don't be put off by the reviews

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 9, 2013

just had 2 days in the royal after being over booked at the clifton was supposed to have a sea view if you have a neck like a giraffe your ok which i paid extra for at the clifton.the night porter a little bald man was moaning about serving behind the bar and took it out on the customers rudest person ive ever met.breakfast was like fawlty towers they run out of everything from clean plates to bread there is no organisation at all my 3 year old grandson cud do better and to top it all you have to pay £2,50 pp to use the pool disgusting i ll never go bk there

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scunthorpe, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 7, 2013

we have stayed several times over the years at this hotel. when under English Rose. Our room was very nice and clean. The downside was the breakfast. We had to wait to be shown to our tables for a good 5 minutes. no staff to be seen. We had to queue for a while for the self service breakfast due to 5 bus tours staying .Had to wait for milk both mornings. Weetabix were unwrapped and uncovered in a bowl ,no tongs with the bread or toast, and the jam was in a margarine tub with one spoon for everyone to touch... most unhygienic. Standards seem to have slipped since changeover to Britannia. You need to ask at reception for a 10% discount car parking card for the NCP car park.

Room Tip: ask for a sea view room
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Hotel Scarborough

Address: St. Nicholas Street, Scarborough YO11 2HE, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 28 Hotels in Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Hotel Scarborough 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hampton Inn Scarborough
Royal Scarborough
Scarborough Hampton Inn
Hotel Royal Scarborough

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