We booked for a 3 day break with grandparants and two boys. We upgraded our caravan and expected cleanliness and comfort. What we got was shabby and unclean. The linen from the previous holiday makers was left outside for our 3 day stay. Bedlinen for 6 paid for but only given enough for 4. No hot water or gas. Sited close to the recycling unit - completely overflowing with rubbish which the seagulls enjoyed and spread over the parking areas. This did get cleaned up on day 2 of our stay. The general ground maintenance around the caravan was poor and a health & safety risk with small children, uneven and broken paving/kerb and full of weeds. We used the pool for the last hour of each day. The baby changing facilities were appalling. The nappy bin was overflowing with used nappies and female sanitary items for the whole time. It advertised that the pool shut at 5pm but it was actually 4.45 so that the staff could be in their cars driving home at 5pm. We have stayed at Caravan parks a number of times and know what to expect but this was something else. Overall would I recommend - absolutely not.
- Official Description (provided by the hotel):
- It's all action stations at this fabulous Park near the seaside resort of Scarborough. With a great choice of entertainmnet you'll be toe tapping and hand clapping all night! Facilities include a fun pool with flume, all weather multi sports court, adventure playground, crazy golf and soft play area, volleyball and basketball. ... more less
- Also Known As:
- Cayton Bay Holiday Park - Park Hotel Scarborough