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“A fantastic hotel” 5 of 5 stars
Review of No. 17 West Street

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No. 17 West Street
4.0 of 5 Small Hotel   |   17 West Street | South Cliff, Scarborough YO11 2QN, England (Formerly Parmelia Hotel)   |  
Hotel amenities
Ranked #5 of 183 Scarborough B&B and Inns
1 review
“A fantastic hotel”
5 of 5 stars Reviewed April 7, 2012 via mobile

After travelling a long way the staff at No.17 made our stay as comfy as possible nothing was any trouble all the staff were kind and willing to help out with anything. The staff were always happy and cheery which makes your stay so much more enjoyable. The food was amazing and the rooms were the comfiest we have ever stayed in. I for one will be staying here again.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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188 reviews from our community

Traveler rating
    175
    12
    0
    0
    1
See reviews for
38
84
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8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed April 2, 2012

My wife and I stayed here and will most definitely return. Not only is the hotel beautiful in terms of design and layout, the staff are extremely accomodating and friendly. We brought family over on two occasions and the kids were able to play around as well as enjoy cakes from the Cafe amd nothing was too much trouble.

The other huge benefit for me was wi-fi as I needed to work during the stay. The speed was exceptional both in my room and in a guest area and allow me quick access at no cost.

In summary, 17 West Street is a perfect place to stay and caters for all trips ranging from family holidays to business trips. i will definitely use it again

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2012 via mobile

I stayed for a weekend in February with my parents and nephew. It was a really pleasant stay, very clean, large room, good breakfast and nice owner. The location is great, a nice part of Scarborough, very short walk from the sea front. We will stay again.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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England
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 21, 2012

Stayed for weekend whilst attending event in town. Very welcoming owner, room nicely furnished, good en-suite, very nice breakfast.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
1 review
5 of 5 stars Reviewed February 18, 2012

We stayed for two nights in February, and had a wonderful break. Both Andy and his partner were very welcoming and helpful. Suggesting and offering to make reservations at a local Italian restaurant, which serves wonderful food. Our room was large, bright and stylishly decorated. I love the information about the Cadbury family, and hence the theme for the decor. Chocolate bars and drinks in our rooms were a lovely touch, . It was nice to have the tea and coffee replenished, and plentiful. The bed was very comfortable, and everywhere was very clean. The bathroom was very spacious, and a great shower. Breakfast was plentiful and very good with top ups of tea/ coffee/ toast. This is a warm, friendly and comfortable Hotel where the owners are readily available for help and advice. I would not hesitate to return. Good luck for this venture! Thanks for a lovely stay. Amanda, Dave & Sian.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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York, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2012

We stayed for one night in January, and we could honestly not find one fault...Beautifully appointed and stylish rooms which are kept immaculately clean, and fantastic customer service from the totally sincere owners who could not do enough to make our stay comfortable and enjoyable. It was a breath of fresh air! Try it for yourself, you won’t be disappointed! (Oh and the breakfast was pretty good too!!!!)

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 2, 2012

I stayed here with my husband on New Year's eve, after having spent a lot of time looking for somewhere close to the town centre, clean, and preferably not a "traditional" b&b. This place was perfect!

On arrival we were greeted by Andy, the owner, a really friendly guy who showed us to our room. As we were only staying one night, we expected to be told check-out was to be 10am or similar. We were thrilled when Andy said we could have the room the following day as long as we needed it - an absolute godsend on new years day and really appreciated!

The room (8) was on the top floor and it was huge. Massive bad, very clear, tasteful cadbury-themed decor. The bathroom was small but very clean and well-equipped with a huge power shower. Towels were big and cozy and the bed was very comfortable. There were little treats like cadburys chocolate bars to go with the hot chocolate - all real nice touches.

Breakfast the next morning was fantastic - I'm a veggie so was offered a full english veggie breakfast which was really nice. My husband enjoyed his meaty alternative. There was also unlimited juice, coffee, tea, toast, croissants and pain au chocolate, cereal etc, and it was a lovely, friendly atmosphere. Perfect when you have a small hangover...

This is a lovely boutique-style b&b, with all those little touches that make a difference and a 5 star service. If we visit scarborough again we'll definitely come back here. We've stayed at some of the best boutique hotels in the UK and it was up there with the best of them.

As the hotel is new (opened in Feb) here are a couple of suggestions for Andy:
- Full length mirror needed in room 8. Ideally situated next to a plug socket.
- A proper (non travel) hairdryer in the room (will make the ladies happy!)

Thanks for a fabulous stay. :)

Room Tip: Room 8 - super kingsize bed and tonnes of space!
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about No. 17 West Street

Address: 17 West Street | South Cliff, Scarborough YO11 2QN, England (Formerly Parmelia Hotel)
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #5 of 183 B&Bs / Inns in Scarborough
Price Range (Based on Average Rates): $
Hotel Class:4 star — No. 17 West Street 4*
Number of rooms: 9
Official Description (provided by the hotel):
Recently refurbished to a very high standard, facilities include mains fed power showers, Egyptian cotton towels, toilet and wash basin, large flatscreen TVs with freeview, free high speed wi-fi, alarm clock radios with built in ipod docks. Built as the holiday home for the Cadbury and Rowntree families in the late 1800's. ... more   less 
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