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“Cheap , clean and friendly.” 5 of 5 stars
Review of Holiday Inn Express Slough

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Holiday Inn Express Slough
3.0 of 5 Hotel   |   Mill Street, Slough SL2 5DD, England   |  
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Ranked #9 of 21 Hotels in Slough
Ammanford, Wales, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Cheap , clean and friendly.”
5 of 5 stars Reviewed July 15, 2013

We use this hotel every time we visit London and Lego land or Windsor. It's conveniently located next to the train station where it's just a 20 min ride by train into central London ( on express train) the staff are extremely friendly and helpful. The rooms are a good size and always clean and fresh. Breakfast is included in price. There s not a huge selection but there s plenty. At busy times the breakfast area can get a bit too busy at times. I would however highly recommend this hotel.

Room Tip: Higher floors have a better view.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Manager at Holiday Inn Express Slough, responded to this review, July 16, 2013
Dear Guest,
Thank you for the great comments, I was delighted to read your review, I am glad you enjoyed your stay with us. We look forward to seeing you again in the future.
Kind regards,
Linda Bene
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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655 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 13, 2013

We were taking our two grandsons to Legoland so decided to book a hotel and have two days in the park. Initially a little hard to find this hotel was worth the effort. The room was spacious enough for the sofabed(made up ready), a cot and the four of us with plenty of room to move around. The trains outside were no problem as the windows were great soundproofers. The breakfast which was in the price was extensive, freshly cooked and constantly refreshed. Two croissants is unheard of for me but I could not resist. Best feature was the staff from the desk clerks to the breakfast staff. They were helpful, cheerful and at all times professional. I was worried taking a three and a half year old and a ten month old away to a hotel but these individuals made it easier. We will be back next year!!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Manager at Holiday Inn Express Slough, responded to this review, July 16, 2013
Dear Christine,

Thank you for the lovely words.
I am glad you enjoyed your stay with us. I am proud of the team and it is always motivating to read great feedback from our guests.
See you next year!
Regards,
Linda Bene
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Top Contributor
60 reviews 60 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 11, 2013

Pleasantly surprised by friendly staff, efficient check in and fast service. Parking 1st come 1st served but I always found a spot.

Rooms were clean, quiet and reasonably equipped.WiFi was free but I could not get a consistent signal from my room. Plus it didn't stay logged on for long so every hour or so I was logging back in, very annoying after 2 nights.

Breakfast was pretty awful. Buffet of dried eggs, cheap sausages, cheap cereals and cheap bread.

Plus points are you are right next to the train station, plus a massive range of shops, a cinema, and a massive 24 hour supermarket.

All in all could be a little better but a pleasant stay non the less.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Manager at Holiday Inn Express Slough, responded to this review, July 16, 2013
Dear Guest,

Thank you for your comments.
I am very sorry that you did not fully enjoy your stay with us. We constantly review feedback and adjust our services accordingly, please be assured that your review has been discussed with the team.
We hope to see you again soon.
Kind regards,
Linda Bene
Deputy General Manager
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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 10, 2013

I had 2 nights at this hotel the staff were extremely helpful inexpensive meals with quick bar service the rooms were clean and well appointed the WiFi was fast and free with passwords supplied for both devices parking was limited although it was never a problem a trip into central London was made simple due to the proximity of the Rail station an enjoyable stay would recommend this Hotel to all

Stayed June 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Manager at Holiday Inn Express Slough, responded to this review, July 16, 2013
Dear Guest,

Thank you for taking the time to share your feedback with us.

I am pleased to hear, that you enjoyed your stay with us.

See you soon!

Kind regards,

Linda Bene
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 7, 2013

there was no room for my car at the hotel and my dad was disabled and only 2 spaces which were already taken .the room was great very clean which is what you want but the breakfast what a let down nowere to sit ,we had to queue first off, no cups for the tea waited for more cups to come out then the breakfast was lukewarm, the sausages were hard as under heat drying out then there were no knives to eat with,after asking twice for some cutlery the young girl said they would be out soon ,well thats no good when your breakfast is getting even colder we couldnt even put any butter on our bread rolls so not at all happy as we had a long drive back to boston.

Room Tip: all rooms seem good no noise from trains as have air con so dont need windows open.
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Manager at Holiday Inn Express Slough, responded to this review, July 9, 2013
Dear Deborah,

Thank you for you feedback. It is only with guest feedback that we can ensure that we maintain the highest standards for all of our guests at all time. Please be assured, that the management is working hard to improve the breakfast area.
Thank you again to bring this to my attention and I hope to welcome you back in our hotel.
Kind regards,
Linda Bene
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2013 via mobile

Stayed here Sunday night(30/6/2013)before our trip to legoland although we couldn't check in until 2 the staff saved our luggage so we could go back into London sightseeing and again after checkout the following day.Perfect location situated at the side of the train station and bus station.Staff were very friendly and for £60 including breakfast this was a lovely place to stay

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Manager at Holiday Inn Express Slough, responded to this review, July 9, 2013
Dear Zoey,

Thank you for the brilliant feedback.
I am delighted you had a great stay with us when visiting Legoland. I will surely pass over your kind words to the staff. As you say, our location is great for London (train station is right next door), bus station to get to Legoland is about a 5 minute walk or you can take the train to Windsor and than to Legoland by bus.
See you soon!
Kind regards,
Linda Bene
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2013

Fantastic wee hotel! Just what it says on the tin, but with attentive, helpful and friendly staff on top!
Ideal for visiting London via train. As the hi web page says its right next to the train station and if you catch the express train you can be in London in 20 mins! I believe a few people complain about noise from the trains...to be honest we never noticed it- but then again it is next to a train station do you would expect to hear them sometimes! !
When we arrived on a Friday evening, and as the web page says the car park is small but we were lucky and mamaged to get a space. We ordered food from the bar that night - it was lovely and pleasantly surprised by it!
Breakfast more than ample, plenty of choice for an express hotel.
Staff couldn't have been more helpful, I loved it and my husband & two boys (11&14) did too!
Look forward to popping back sometime!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda B, Manager at Holiday Inn Express Slough, responded to this review, July 2, 2013
Dear Jilly and John,

Thank you for the lovely review.
I am glad you enjoyed your stay with us.We are looking forward to welcoming you back soon .

Kind regards,

Linda Bene
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Slough

Address: Mill Street, Slough SL2 5DD, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 21 Hotels in Slough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Slough 3*
Number of rooms: 142
Official Description (provided by the hotel):
The Holiday Inn Express Slough is a superbly located Business and Leisure Hotel situated in the heart of the Town Centre. Situated close to the Railway Station with its links to the West Country and London Paddington to the East, amongst hotels in Slough the Holiday Inn Express Slough can easily claim to be the best Business Hotel. The Holiday Inn Express Slough is a 142 bedroom superbly fitted hotel with 6 state-of-the-art Conference suites which are located on top of the 8 storey building. Each bedroom boasts advanced IPTV system with a full range of interactive services from Pay-Per-View movies to Web Radio, comfort cooling and data ports for fast internet access. Considering most Slough Hotels, these amenities are above and beyond the excellent amenities you would expect from the Award Winning Express by Holiday Inn Brand designed simply to make your Business or Leisure stay just perfect. ... more   less 
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Also Known As:
Holiday Inn Express Slough Hotel Slough
Holiday Inn Slough
Slough Holiday Inn

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