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“Good location for Legoland and rail links” 4 of 5 stars
Review of Holiday Inn Slough-Windsor

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Holiday Inn Slough-Windsor
3.0 of 5 Hotel   |   1 Church St, Chalvey, Slough SL1 2NH, England   |  
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Ranked #8 of 21 Hotels in Slough
Wrexham, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Good location for Legoland and rail links”
4 of 5 stars Reviewed December 31, 2013

Stayed for 3 nights, on a pre-pay deal that was excellent value. Had a family room, spotlessly clean. Staff were very friendly and helpful. Plentiful parking at a reasonable cost. Good location for Slough train station for travel into London. Only complaint was the bar and restaurant area - looking a bit tired and tatty, especially in comparison to the bedrooms which appear to have been refurbished recently. Also be warned - its full of kids with it being so close to legoland.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough-Windsor, responded to this review, January 24, 2014
Dear Sarah,

Thank you for taking time to post your comment. We are delighted the experience met your expectations and you enjoyed your stay at the hotel. Please be assured that all your positive comments will be shared with the team. Also, we will definitely look into the comments you had for our bar and restaurant area.
Thank you once again for your feedback and we look forward to welcome you back to the hotel in future.

Yours Sincerely
Angela Fairgrieve
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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543 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Harrogate
Top Contributor
160 reviews 160 reviews
56 hotel reviews
Reviews in 53 cities Reviews in 53 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed December 30, 2013

I'll start by pointing out that this hotel is in Slough; sure Windsor is probably less than ten minutes drive & you can see Windsor castle if your room looks to the rear of the property, but it's firmly on the Slough side of the M4.
Stayed here whilst working in the area for a couple of nights between Christmas & New Year.
It's easy enough to find, being a minute from the M4; you really can't miss it if you drive into Slough from the M4.
It has it's own (chargeable) car park, pleasant reception staff, good sized room & bathroom with a bath & shower over it, not just a shower...
Lovely comfortable large bed, black out curtains, free Wi-fi if you are a loyalty club member, good desk to work at & all the usual HI stuff.
Breakfast was surprisingly good with great staff & a decent selection of the usual stuff.
Pretty good value & cheaper than Windsor alternatives.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough-Windsor, responded to this review, January 7, 2014
Dear Jonny-Northerner

Thank you for sharing your feedback on TripAdvisor. We strive to offer value for money in a comfortable and friendly environment. We are looking forward to welcoming you back in future.


Yours Sincerely
Angela Fairgrieve
General Manager
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Bangkok, Thailand
Top Contributor
66 reviews 66 reviews
57 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 16, 2013

Positives - Very close to Slough town center. Walking distance to many important places in Slough. Walking distance to many restaurants / bars.
Shortcoming- Very basis accommodation for business travelers with an ordinary bar + restaurant. You can pay slightly extra money to stay at other places like marriott langley and find a step change in quality of hotel.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Slough-Windsor, responded to this review, January 1, 2014
Dear SharatMendu,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am pleased to know that our location was suitable for your needs. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Norwich, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 12, 2013

Stayed at this Holiday Inn whilst going to the Andre Rieu concert at Wembley Arena, the room we had 415 was clean and comforable with tv and coffee making items, had an excellent nights sleep, although if you go in the summer time and have your window open you will hear alot of traffic noise. but overall a good stay, only one niggle the breakfast for me was 5 out of 10

Room Tip: make sure your room is away from the road and facing the carpark.
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough-Windsor, responded to this review, January 7, 2014
Dear Peter F

Thank you for taking your time to provide your valuable comments and review for the hotel.
We are very pleased to hear that you enjoyed your over all stay with us but I am very sorry to hear that you didnot enjoy our breakfast. I have passed this comments to my Food and beverage Manager and he will definitely look into it.

We always welcome your feedback and hope to see you soon in future.


Yours Sincerely
Angela Fairgrieve
General manager
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wigan
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 2, 2013

went to london for the weekend with shearings coaches and stayed overnight . we had nice buffet evening meal plenty of choice. our room was a on the same floor as the dinning room it was nice and comfy with two double beds place to hang clothes tea and coffee making facilities. breakfast was really good againg plenty of choice. we have never stayed in a holiday inn before but would not be frightened to stay in one again. staff were friendly and helpfull

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough-Windsor, responded to this review, December 15, 2013
Dear MayahWigan,

Thank you for staying at the Holiday Inn Slough Windsor and taking time to post your comments. We are happy to read you like our comfortable room, friendly staff and meal served in our restaurant. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Angela Fairgrieve
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Top Contributor
118 reviews 118 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed November 26, 2013

Stayed here the night before a flight at Heathrow.
Nice clean hotel. Pleasant staff but slightly understaffed.
No one available at the bar on two separate occasions!
The downside is there is NOTHING about outside the hotel. No restaurants or pubs so you are stuck if you are not in a car! Also no shuttle bus to the airport. Taxis are £25+ if booked through hotel.
Lovely big rooms.
If you can get a good deal it's worth stopping.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Slough-Windsor, responded to this review, December 12, 2013
Dear Joynesie,

Thank you for the candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. Please do accept our apologies for not being able to deliver an exemplary service. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us and we hope that we can better serve you next time.

Sincerely,

Connie D
Case Manager
IHGCare
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Monmouth
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 22, 2013

A run of the mill hotel. Room was clean and comfy.

The front desk was welcoming. A good nights sleep.

The bathroom was rather tired with a tap that felt that it could come off in your hands. The sink also could have done with being replaced.

Breakfast was the biggest let down. At 8.30 am they were already preparing for lunch.

The cooked breakfast was at best Luke warm. In fact calling it Luke warm was rather generous. I left most to it ( a first for me) except for the sausages which had a bit of residual heat left in them.

On check out I was asks how my stay was and I told my experience, and they made a note of it. A bit underwhelmed by how they treated it.

I guess that it's typical of a lack of care at many chains these days.

I may be back but it won't be with much joy.

Room Tip: Get down early for breakfast if you want it warm.
See more room tips
  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Slough-Windsor, responded to this review, December 8, 2013
Dear porcullisjonty,

We appreciate you taking the time to share your feedback. I am happy to read you like our comfortable room and friendly staff. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept my sincere apology for the shortcomings you experienced during your stay and regret our bathroom facility and breakfast selections did not live up to your expectations. We appreciate you bringing this matter to our attention and rest assured, we will address this and will work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Slough-Windsor

Address: 1 Church St, Chalvey, Slough SL1 2NH, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 21 Hotels in Slough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Slough-Windsor 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Hotel Holiday Inn Slough Windsor is set in the heart of the Thames Valley, less than 20 miles from central London, convenient for the M25 and Heathrow. The hotel, located at Jct 6, M4 is near to Windsor Castle and Legoland Windsor. Add to this Eton, Ascot and Windsor Race Courses, then the hotel is the ideal base for your stay. Holiday Inn Slough Windsor offers a warm welcome, outstanding service and friendly staff. With 150 air-conditioned bedrooms, offering ensuite bath and shower, high speed internet access (chargeable), pillow menu and some rooms have a view of Windsor Castle. This friendly hotel offers Kids Stay and Eat Free and whether for breakfast or dinner, the Holiday Inn Slough Windsor s Brasserie offers a range of international cuisine or choose the Bar where light meals and snacks are available, as well as being an ideal place for informal meetings.The Holiday Inn Slough Windsor is well located for Slough Trading Estate, Thames Valley Business Parks and Green Park. The hotel has 4 meeting rooms for up to 40 delegates, all with Wireless Internet, natural daylight and air conditioning. With easy access to the M4, M25 and Heathrow, the hotel is ideal for business meetings.More guests choose the Holiday Inn Slough Windsor because we offer a Great Nights Sleep, Great Value Breakfast and Priority Club Rewards. ... more   less 
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Also Known As:
Holiday Inn Slough-Windsor Hotel Slough
Holiday Inn Windsor Berkshire
Slough Holiday Inn

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