I have now stayed at this hotel three times, and am about to stay for the fourth time. If you are looking for a posh hotel, newly decorated, mod cons and flash facilities, then this is not the one for you. But if you are looking for a hotel with friendly and attentive staff, a hotel with character, good food and cosiness, then this is the one to choose.
The times that I have stayed have been because of a family bereavement and I cannot fault the staff for their friendliness, sensitivity and helpfulness.
I notice from previous reviews that customers thought the facilities were dreary and cold. I found the hotel to be cosy and warm both in decor and temperature, and I know that if there had been a problem, then the staff would have done their utmost to sort it out for me.
I have eaten at the hotel each time and the food was good value for money. Always hot, and a good selection on the menu. Breakfast is really good! And there is a well-stocked bar too!
This hotel is very good value for money and I would stay here again.
- Official Description (provided by the hotel):
- We are a friendly, family-run hotel conveniently situated close to Carlisle city centre and the M6 with ample on-site parking available. The hotel has thirty comfortable en-suite bedrooms with television and direct dial telephone in each room. Delicious meals are served for lunch or dinner. Meeting and conference facilities are available. ... more less
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- Also Known As:
- Pinegrove Hotel Carlisle