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“Great hotel” 4 of 5 stars
Review of Premier Inn Colchester - A12

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Premier Inn Colchester - A12
Ipswich Road, Colchester CO4 9WP, England   |  
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Ranked #7 of 17 Hotels in Colchester
Salisbury, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
“Great hotel”
4 of 5 stars Reviewed March 8, 2013

We stopped just one night and were very impressed both by the hotel and the staff. The reception staff were very pleasant and there was no problems when I asked for more coffee (only 2 satchets in the room ) and also when i asked for an iron. The room was very spacious and clean and on the back of the hotel so there was no traffic noise.
Only improvement I can think of would be a heated towel rail in the bathroom as our towels were still damp in the morning when we wanted to shower again.
We had both an evening meal and breakfast at the adjacent restaurant and again everything was really good.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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202 reviews from our community

Traveler rating
    85
    82
    19
    11
    5
See reviews for
71
52
11
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
Colchester, England, United Kingdom
1 review
5 of 5 stars Reviewed March 5, 2013

Our insurance company paid for us to be at the Premier Inn for over 2 weeks. We are so glad they did and have no complaints at all. The room was very spacious with a large bathroom and quality fittings. The room was cleaned to a very high standard every day and the sheets changed regularly. All the staff were extremely friendly and helpful and just couldn't do enough for us! The breakfast was superb with a huge choice for the full English plus cereals including, fruit salad, fruit juice, muffins, croissants, toast, assorted teas and coffees and you can eat and drink as much as you like. Unlike the earlier review I think the breakfast was excellent value for money. Try getting all that for £8 at a motorway service station! Like the Premier Inn, the restaurant staff were all very friendly and helpful. We had a very pleasant stay and all the staff were so supportive which made a difficult situation so much easier. Highly recommended:-)

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2013 via mobile

We stayed at Colchester A12 Premier Hotel while visiting family and had a very pleasant stay. We also had breakfast which had a very large selection of cereals and fruit. Also the hot English had a good choice and we were asked how many items we required. But at £8 I thought it a tad expensive but will pay again next time we stay.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 18, 2013 via mobile

Had a good overnight stay, the staff were very friendly but the only problem was the water pressure in the room and although we turned the thermostat up in the room as we were cold when we arrived it turned itself down to its original setting.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wakefield, United Kingdom
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 5, 2013

Stayed two nights in early February. The rooms have been refurbished since our last visit and are very clean and functional with decent space. Liked the new shower screen design which keeps the curtain away when showering. Heating system worked well and the corridors were nicely warm for the time of year. Room spotless. Would like a better TV and a heated towel rail. Very friendly and efficient staff, all look very smart.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lowestoft, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2013 via mobile

Good hotel easy to access and find. Very friendly staff very close to restaurant would be better with flat screen tv and a comfy sofa or chair in the room easy parking and even being close to the a12 still nice and quiet

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 28, 2013

we stay a few times a year at this hotel, as all my family live in Colchester. we always stay at the same premier in even though there is two, as the staff always remember our names and faces, and always look happy to welcome us back.
in all our many, many visits, i've only ever experienced one problem. i was staying alone with my 3 year old, and a group was staying in the floor above. they decided to run up and down my floor at midnight, banging on doors hollering and laughing as they went. they woke my baby, and as i was alone, and there was a lot of them, i was too scared to come out and tell them to shut up. i called reception, who went out but they'd all legged it. half an hour later, they were running up and down laughing again.
in the morning i complained, and received a heartfelt apology full refund, no quibble or questions! that is the only problem i have ever had at this hotel, and was delighted with their response to it.
the staff are very friendly, its move like seeing old friends again rather than hotel staff! cant recommend this hotel enough

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Colchester - A12

Address: Ipswich Road, Colchester CO4 9WP, England
Phone Number:
Location: United Kingdom > England > Essex > Colchester
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Colchester
Price Range (Based on Average Rates): $
Number of rooms: 62
Reservation Options:
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Also Known As:
Premier Inn Colchester (a12) Hotel Colchester
Premier Inn Colchester - A12 Essex

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