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“Great place and lovely rooms” 5 of 5 stars
Review of Holiday Inn Express Rotherham-North

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Holiday Inn Express Rotherham-North
3.0 of 5 Hotel   |   Express Park, Manvers Way | Wath-upon-Dearne, Rotherham S63 7EQ, England (Formerly Park Inn by Radisson Rotherham)   |  
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Ranked #4 of 15 Hotels in Rotherham
Certificate of Excellence 2014
Sheffield, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Great place and lovely rooms”
5 of 5 stars Reviewed November 15, 2013

Had a fantastic night here after a meal at the bluebell pub. The rooms are lovely and they have everything you need in them. The breakfast was free the morning after and that was lovely. Had fruit, cereal, beans, sausage, egg, toast, milk coffee etc all laid out as a buffet. Enjoy the stay. I did. :)

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express Rotherham-North, responded to this review, December 3, 2013
Dear Amber W

Thank you for your recent visit to our hotel, and for taking the time to write an excellent 5* review regarding it.

Our Team are delighted that you found our rooms to be comfortable and our free Express Start breakfast to be enjoyable.

We hope that you will visit us when you are next in Rotherham.

Kind Regards
Lisa Sutcliffe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    74
    63
    22
    7
    8
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Any
English first
Yeovil, United Kingdom
1 review
5 of 5 stars Reviewed October 28, 2013

Wow. Really pleased, the room clean, bed really comfortable. Even a choice of pillows. We had three nights there,the nights were quiet no disruptions despite some of the reviews concerning us before our stay. The breakfasts had a lovely choice and the kids thoroughly enjoyed it. The staff in all areas were helpful,polite and always acknowledged you.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express Rotherham-North, responded to this review, November 6, 2013
Dear Valued Guest,
Thank you for your recent family visit to the Holiday Inn Express Rotherham North and for taking the time to write such a fantastic review regarding it.
Our team are delighted you found our hotel accommodation and that your children enjoyed our Express Start breakfast.

We hope that when you are next in the area you will visit us again.

Kind Regards
Lisa Sutcliffe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buckingham, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 28, 2013

The hotel was extremely busy. We stayed 2 nights. Both mornings we were woken between 4-5am..... There sounded to be a child in the room directly above us who ran back n forth the full length of their room from 4am!!! Not too good when you are trying to sleep after a 4 hour journey!

Breakfast was busy the first day, with a limited choice and items looking a little dry and old! The coffee was not brilliant either... Which was my main concern after being up since 5am!! There is a Costa Coffee not far that we found.... Day 2 we could not get a table for breakfast as all were taken, Costa came to the rescue!

The bed was disappointing as you rolled into the middle of it! This is the 3rd time I have stayed at this hotel . The only reason I chose to stay there was due to its location (5mins drive from my appointment the following day). I can confirm on all 3 occasions the bed has been of the same quality.... Fine if you sleep alone, but 2 in the bed and you both sink to the middle...

I am determined not to stay a fourth time as nothing has improved over the last 3 visits (over a span of a year).....

On check out I was all set to inform them of the issues we had experienced.... I was waiting to be asked if "all was ok with your stay" so I could respond.... But no ... Not even asked that on departure! The person on the counter simply took my key and said ok you are now checked out!! Great customer service!!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express Rotherham-North, responded to this review, October 29, 2013
Dear Valued Guest,

Thank you for your numerous visits in the last year to our hotel and for taking the time to write the above review.
I am very sorry and disappointed that your experiences were not to the high standards we strive to achieve as a team.
We have taken on board all of your comments regarding our service levels and would like to ensure that every effort will be made by our management to improve and that the correct training is given where required.
I would once again like to apologies for your dissatisfaction and hope that you would reconsider staying with us in future.

Kind Regards
Lisa Sutcliffe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Top Contributor
200 reviews 200 reviews
39 hotel reviews
Reviews in 59 cities Reviews in 59 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed October 24, 2013

We were very pleasantly surprised to find this hotel and had a lovely room, choice of pillows and a very comfortable bed. The bathroom was bright and clean and with hand and shower gel from a dispenser. Nice white towels. Breakfast in the morning was also excellent, plenty of choice, juices, cereals. crossiants and hot food, sausages were lovely and beans and scrambled egg. Would certainly recommend it, plus free newspaper.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express Rotherham-North, responded to this review, October 27, 2013
Dear Valued Guest,

The Holiday inn Express Rotherham North Team and I are delighted that you enjoyed your recent stay at our hotel.
We aim to ensure that every guest that stay with us has a memorable experience and your comments have come as a great source of pride to the whole team.

We look forward to welcoming you to our hotel in the not too distant future.

Kin Regards
Lisa Sutcliffe

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2013

Very clean fairly new hotel. Room was comfortable. Staff were exceptionally good. There is a limited menu in the restaurant in the evenings but bearing in mind it's an Express hotel we didn't expect anything as such it was a bonus. The room was very comfortable. We have absolutely no complaints and will use the hotel again in future.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express Rotherham-North, responded to this review, October 27, 2013
Dear Valued Guest,

Our Team here at the hotel are delighted that you enjoyed your recent stay with us.
Our staff takes great pride in their service and this fantastic review from you, is proof that the teams efforts are noted by guests.
We look forward to you visiting us again in the not too distant future.

Kind Regards
Lisa Sutcliffe

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 10, 2013

We were travelling to Newcastle to join a cruise &needed an overnight stop.Rotherham seemed about right so we booked HIE.Prepaid £44 for night including a very comprehensive& good continental breakfast.The hotel is very new very clean with large well equipped rooms(with super shower).As a bonus it was a very short walk to a local RSPB site which accessed the Pennine Way After a long drive it was great to enjoy a walk.Unfortunately the dining room was closed that night so we could not try dinner.Receptionist recommended a pub/restaurant 2 mins. walk.Very good real ale, excellent food& all at reasonable price.We could not fault the hotel. If you want value,comfort& good facilities this hotel ticks all the boxes.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express Rotherham-North, responded to this review, October 22, 2013
Dear Valued Guest,
Thank you for taking the time to such a fantastic review regarding your recent visit our Hotel.
The Team and I are delighted that you enjoyed your stay and that you found our pre-paid advance purchase rate good value for money.
We will all look forward to welcoming you back in the not too distant future and hope that you enjoyed your cruise.

Kind Regards
Lisa Sutcliffe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwickshire
Top Contributor
152 reviews 152 reviews
64 hotel reviews
Reviews in 78 cities Reviews in 78 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed October 9, 2013

This is a pretty big HIE and is very well presented throughout. Room was great and it was really nice to see that the ubiquitous hotel shower/bath arrangement had been ditched in favour of a good quality/decent size walk-in shower - well done! Breakfast wasn't to bad at all and all for £56.00. Really good value and I will certainly be returning here next year.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Holiday Inn Express Rotherham-North, responded to this review, October 13, 2013
Dear Valued Guest,

Thank you for taking the time to write such a fantastic review regarding your recent visit to the hotel.

Our team are delighted that you enjoyed your stay and look forward to welcoming you back when you are next in the area.

Kind Regards
Lisa Sutcliffe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rotherham-North

Address: Express Park, Manvers Way | Wath-upon-Dearne, Rotherham S63 7EQ, England (Formerly Park Inn by Radisson Rotherham)
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Rotherham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Rotherham-North 3*
Number of rooms: 130
Official Description (provided by the hotel):
This Rotherham hotel boasts a prime location within the Manvers business area, situated along the borders of Rotherham, Sheffield, Barnsley and Doncaster. Offering modern, convenient accommodation for business and leisure travellers, this hotel houses 130 rooms with first-class amenities like Free high-speed, wireless Internet access and flat-screen televisions. Guests can dine at the casual RBG Bar & Grill, relax in the comfortable lounge and unwind with complimentary access to the fitness centre, sauna and steam room at the hotel. Rotherham events are easy to plan with the hotel's experienced team. ... more   less 
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Also Known As:
Park Inn By Radisson Rotherham Hotel Rotherham

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