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“Friendly and comfortable” 5 of 5 stars
Review of The Bull & Swan

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The Bull & Swan
4.0 of 5 Hotel   |   High St, St Martin's, Stamford PE9 2LJ, England   |  
Hotel amenities
Ranked #3 of 8 Hotels in Stamford
Certificate of Excellence 2014
Penzance, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Friendly and comfortable”
5 of 5 stars Reviewed December 14, 2013

We spent three days here on a short break, having never seen Stamford. It was easy enough to find, and the parking was great although the arch you have to drive through was not built for 4x4s, but they do fit - just.

The room, called Ram, was quite large, and very nicely furnished. The bathroom had a large roll-top bath, as well as a large rain-head shower - both worked very well. Lots of character, with uneven floors and low doorways. With the pub being on a main road, and the room over the dining room, I was expecting some noise (Christmas parties), but with such a large comfortable bed we weren't disturbed at all once our heads hit the pillows.

The food here was simple and unfussy (none of the jacket-and-tie pretensions you get just down the road), but good quality ingredients very well cooked indeed. Somebody clearly takes some care in the kitchen. Although we hadn't planned it, we ate in for two of our three nights as the food was so good.

I also liked the little touches - serving a decent tonic (Fever Tree) and good quality tea bags (teapigs) - hurdles that far more expensive places usually fail on. It shows that quite a lot of thought has gone into making it special.

The friendliness of the staff was charming - happy and approachable, but not overbearing. Even the cleaning staff (who I find are usually surly) had a cheery "good morning" and a happy demeanour.

And finally, the price was very reasonable - just proving that you can get comfortable, good quality food and bed for way less than an equivalent hotel will charge. Of course it doesn't offer fitness clubs, swimming pools and so on, but that is not usually what I am interested in.

I would definitely stay here again, and will make a point of trying its sister hotels.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at The Bull & Swan, responded to this review, January 5, 2014
I’m so happy to read that we hit the right notes during your recent stay with us, I will be sure to pass on your very kind words to each and every department that made your stay so enjoyable and I’m sure they will be buoyed by what they read.
We certainly aim to put the customer first and this includes all the little extra touches we add to make us different from the ‘norm’ as we firmly believe that this makes a huge difference.
I will be sure to welcome you back in the future and I’m sure our sister properties will when they read this as well.
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221 reviews from our community

Traveler rating
    125
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    15
    7
    1
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18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Norwich, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 14, 2013

Stayed in "the stag" which was charming and spacious... Great bathroom, enjoyed the bath.
Bed was really comfy and the atmosphere in the whole place was really relaxing. Ate in the town in the evening which was a pleasant walk away but if the breakfast was anything to go by I would eat in the restaurant next time I stay.

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at The Bull & Swan, responded to this review, January 5, 2014
I was slightly apprehensive when I read the title of your review but I am pleased that you found us comfortable and relaxing, just what you need at this time of year!
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2013

We had a one night stay here at the end of November. The room was spacious and extremely comfortable. We booked in for dinner and breakfast and both meals were delicious. The service was friendly and efficient, in fact can think of no negatives at all. Would definitely stay here again if in the area.

Room Tip: We were in the Ram room. Very comfortable with a lovely freestanding bath in the very large bathroo...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at The Bull & Swan, responded to this review, December 9, 2013
Thank you for taking the time to write such a lovely review, it is a huge pat on the back for the team when they get to read such kind words.
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Northampton, United Kingdom
Top Contributor
81 reviews 81 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 25, 2013

My friend & I arrived here @ 3p.m on Saturday afternoon.We were greeted by a young man who carried our bags up to our room number 3 which was small but neat with the T.V on the wall . Great shower lovely hot water.The bed had feather pillows etc SO COMFORTABLE !!!!!!!.There was tea,coffee, hot choc & bicuits in the room. The staff in the bar were very nice.The teabags in the room were to die for !!(sad i know) but it was the best cup of tea we have ever had its called TEAPIGS morning glory & it was heaven.The breakfast was very good.& Yes we will go back.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at The Bull & Swan, responded to this review, December 9, 2013
What a great review thank you, I’m so pleased to read that you enjoyed your stay so much. Please do return and I will be sure to have enough Tea Pigs, Morning Glory in stock ready for you!
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nottingham
Top Contributor
95 reviews 95 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 24, 2013

We stayed here for my husbands birthday. Our room was called Stag and was decorated with a highland theme. It was spacious and comfortable although the heating seemed to have a mind of its own. The bed was big and comfortable, so we had a good nights sleep. There was a bit of traffic noise as there was no double glazing, but it didn't bother us too much. The bathroom was lovely, nice big bath and walk in shower. We dined in the restaurant in solitary splendour and enjoyed the food very much. We had our cheese in the bar where quite a few people were dining. The staff were charming and chatty and we will definitely come back, possibly in the summer when Burghley House will be open.

Room Tip: We liked Stag
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at The Bull & Swan, responded to this review, December 9, 2013
Thank you for your kind feedback, I have addressed the issues raised about our boiler which I agree did have ‘a mind of its own’ during your stay! We have now resolved this problem. We do offer 2 for 1 admission throughout the summer for our guests with our Hidden England tickets to the house and it is well worth the visit.
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Clitheroe, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2013

Just returned from a three night stay in the greyhound room which was clean and comfy. The shower was great but would have been better if there had been a rack or something in the cubicle to put our shampoo and shower gel on. The bed was very comfy but we struggled a bit with the heating, it seemed to go from too hot to chilly and we did not seem to have any control over it. The staff were friendly and approachable, breakfast was excellent. We had issues with the food in the evening and we were told that the head chef was on holiday so maybe we were just unlucky.
We loved Stamford and will go back there and possibly to this hotel.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at The Bull & Swan, responded to this review, December 9, 2013
I’m sorry that you experienced a few issues during your recent stay. I have addressed these to make sure they don’t happen again. I have also passed on your kind comments regarding the staff and breakfast and I do hope that you return to see what we really can do very soon.
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England, United Kingdom
Top Contributor
83 reviews 83 reviews
14 hotel reviews
Reviews in 47 cities Reviews in 47 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 14, 2013

This fine old building on the high street appears to have undergone a recent refurbishment for the bedrooms are determinedly modern. Our decent-sized bedroom was decorated with 'new antiques' but the effect was fine and the level of comfort high. We liked this hotel. The only slight niggle was that the small w/c over the stairs was too small for a shower but, making a virtue out of necessity, there was a double-ended bath in the bedroom. The cold table and cooked breakfast in the bar were very good, the staff attentive. A great base to explore this beautiful English town.

Room Tip: Bedrooms at the front will get some traffic noise.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at The Bull & Swan, responded to this review, December 9, 2013
Thank you for your review. All of our room furnishings are hand made in India and I believe they work really well with the age and layout of our fabulous building and I’m happy that these were to your liking.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bull & Swan

Address: High St, St Martin's, Stamford PE9 2LJ, England
Location: United Kingdom > England > Lincolnshire > Stamford
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant
Hotel Style:
Ranked #3 of 8 Hotels in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Bull & Swan 4*
Number of rooms: 7
Reservation Options:
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Also Known As:
The Bull And Swan
The Bull & Swan Hotel Stamford
Bull And Swan Stamford

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