Three of us stayed here for one night over a weekend for a spa treat. The hotel staff were excellent from the moment we arrived, helpful, polite, well trained and nothing was too much trouble.
Our rooms were good, clean and comfy and the hotel over night was really quiet and peaceful. The weather was freezing so we didn't make the most of the lovely looking grounds but I can imagine they would be really nice to walk around.
The spa was well kept and well staffed, with lots of personal touches when we went in. The pool, jacuzzi, steam room and sauna were all excellent as were our spa treatments on the Sunday morning.
We had dinner in the Terrasse Restaurant and the food was really nice, good wine list (though on the pricey side) and the service was excellent again. We had a small problem with a couple of our main courses which was sorted out quickly, politely and without a fuss from the staff - and after asking for a little compensation for our extra wait we were treated to a free bottle of wine :) We had lunch the following day in the lounge, a beautiful panelled room with old sofas and armchairs. We'd highly recommend a stay here.
- Official Description (provided by the hotel):
- Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more less
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- Also Known As:
- New Hall Hotel And Spa
- Hotel New Hall
- New Hall Hotel Sutton Coldfield
- New Hall Sutton Coldfield