As stated in the title, the service is almost non-existent.
I was in a group of 6 ladies and gentlemen.
The table we booked wasn't ready, so we had to wait for a while. We had drinks and looked at the menu.
By the time we sat down, we were ready to order, but still had to wait for a waiter to take our orders.
The starters arrived and went, then there was a very, and I mean VERY long wait for the main courses to arrive. A member of our group actually went to the reception desk to ask where they were.
Eventually they arrived.
Mine was supposed to be on a skillet, but was just in a balti bowl and only luke warm, at that.
The desserts were tiny too
Even waiting for the bill seemed a long drawn out process.
No, I can't honestly say that I shall be going back and I can't recommend it, either.
The seats looked very comfortable and give a great feel to the place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 10, 2013
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Thank you for your review. I am disappointed that you did not get the service that you expected. Here at panache we try to provide a good customer service and exceptional food, however on your table the service was a little slow and I did come over and apologise to you.
One thing I have confident in say is the food would have been to our high standards as every dish is prepared individually and with pride. The skillets do come out warm rather than hot as we find it can be a hazard and people sometimes burn their hands.
I am constantly reviewing our service and will be taking your comments on-board to make improvements.
So, again I thank you for your comments and I can only apologise to you and hope you shall try us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.